Assistant Community Manager

RELATED; Anna (IL, TX); On-site; USD 42,000 - 44,000; Full time

Job summary

An established industry player in affordable housing is seeking an Assistant Community Manager to enhance leadership skills while making a meaningful impact. This role involves supporting property operations, managing resident transactions, and ensuring compliance with housing programs. Join a passionate team dedicated to providing quality homes and making a difference in communities. With a strong focus on training and development, this position offers a rewarding career path filled with opportunities for growth and advancement. If you are committed to exceptional customer service and thrive in a collaborative environment, this is the perfect chance to contribute to a noble cause.

Benefits

Paid time off (19+ days)

Customizable total rewards package

Financial wellness perks

Mental health resources

Fertility benefits

Paid time off to volunteer

Tuition & certification reimbursement

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs and compliance requirements.

Responsibilities

• Support day-to-day property operations and ensure financial targets are met.
• Manage re-certification process and conduct unit inspections for compliance.

Skills

Property Management

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Education

2 years of property management experience

Tools

RealPage

OneSite

JD Edwards

Job description

Responsibilities

Are you looking for an opportunity to grow your leadership skills through training and development? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?

If so, we are looking for you to join our team as an Assistant Community Manager at our affordable housing community located in Anna, IL!

WHY YOU’LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available… and so much more!

WHAT YOU’LL BE DOING AS AN ASSISTANT COMMUNITY MANAGER

• Support our properties and teams in a critical way by representing us to residents, employees, and agency partners.
• Assist in leading day-to-day property operations and ensure financial targets and compliance standards are met.
• Support our leasing team; conduct leasing and move-in activities for each property as needed.
• Manage our re-certification process, ensuring on-time, and accurate completion.
• Conduct unit inspections to ensure compliance with applicable program standards.
• Utilize the property management system to oversee all resident transactions.
• Issue and deliver resident notices as needed – e.g., late payments, returned checks, etc.
• Collect rents and oversee building staff as manager-on-duty.

Qualifications

POSITION REQUIREMENTS / QUALIFICATIONS:

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

COMPENSATION:

• $42,000-$44,000 per year
• Annual Performance Bonus

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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