Assistant Community Manager

The Annex Group; Howell (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in community management is searching for an Assistant Community Manager in Howell, Michigan. This role is focused on providing exceptional customer experiences while adhering to housing laws and managing efficient property operations. Candidates should possess relevant experience, a positive attitude, and the ability to thrive in a team-oriented environment.

Benefits

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Qualifications

• 1-2 years previous management experience preferred.
• Strong desire to positively impact residents' lives.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Provide excellent experiences for residents and community partners.
• Assist in managing property to achieve budgeted occupancy.
• Maintain compliance with housing laws and programs.

Skills

Property management experience

Customer service orientation

Effective communication skills

Basic accounting knowledge

Education

High School Diploma or GED

Tools

MS Office

Social media tools

Job description

Description

POSITION OVERVIEW:

The Annex Group is seeking an Assistant Community Manager. If you are searching for experience

with an organization who operates with a customer first approach, are passionate about our mission

and take pride in making a difference in the lives of our residents, we want you on our team. The

Assistant Community Manager is responsible and accountable for providing excellent customer

experiences, supporting our company mission, and maintaining compliance with all applicable

housing laws and programs.

ESSENTIAL DUTIES:

Include but are not necessarily limited to the following:

• Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Assist the Community Manager with managing the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
• Assist the Community Manager with successful and accurate documentation of all internal and external reporting.
• Assist the Community Manager with processing daily accounting functions related to financial management, accounts receivable and accounts payable.
• Follow required health and safety guidelines.
• Other duties as assigned

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of a fast-paced office with minimal to high noise levels
• This position requires working independently as well as part of a team
• This position requires verbal and face-to-face contact with others daily
• Frequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately confidential

Job Type: Full time/Non-Exempt

Pay: $23 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

Physical Setting:

• Office

Supplemental Pay:

• Bonus plan

Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions.

• Property management experience preferred but not required
• Affordable Housing experience preferred but not required
• 1-2 years previous management experience preferred
• Must possess authentic and genuine care of others with a strong desire to impact positive

change in our residents’ lives

• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have basic knowledge of accounting and budgeting
• Ability to work on multiple projects simultaneously with frequent interruptions
• Must have a valid U.S. driver’s license

TECHNICAL/COMPUTER SKILLS:

• Working knowledge of social media and MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area
• Driving to/from locations for business-related purposes
• Frequent walking throughout the community

Education:

• High School Diploma or GED

Training Requirements:

• Attend annual fair housing training
• Attend state agency compliance training
• Attend other company required training