Assistant Community Manager

Sun Communities; Flint (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Dental & Vision Plans

On‑Site Fitness Center

401(k) Plan with Sun matching

Paid Time Off & Holidays

Tuition Reimbursement

Family/Dependent Care Reimbursement

Job summary

Sun Communities is seeking an Assistant Community Manager in Flint, MI to support daily operations, administrative tasks, and resident relations. The role contributes to leasing, marketing efforts, and the sales of homes while maintaining Sun’s customer service standards.

The person will coordinate with maintenance, oversee invoicing, and help manage resident events and program follow‑ups to sustain curb appeal and community satisfaction.

Qualifications

• Requires 2 years in general business and customer service.

Responsibilities

• Supports daily operations of the community and assists the Community Manager with office administration.

Skills

Leadership abilities

Written & verbal communication

Customer service

Sales & leasing experience

Flexibility

Valid driver's license

Fast-paced environment

General business experience

Education

High School Diploma or GED

Bachelor's Degree (Preferred)

Job description

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The Assistant Community Manager plays a critical role in supporting the daily operations of a Sun community. This position assists the Community Manager in ensuring efficient office administration, property maintenance coordination, and strong resident relations. The role also contributes to marketing efforts, leasing activities, and the sale of new and pre-owned homes. The Assistant Community Manager is organized, customer-focused, and proactive in maintaining the quality and appeal of the community.

Job Duties

• Handles delinquencies and approves eviction proceedings while adhering to Sun's policies. (Essential)
• Monitors, codes and approves invoices for operating expenses and sales related costs (Essential)
• Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts (Essential)
• Handles customer issues in a timely and professional manner, communicating through a variety of means (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Coordinates and assists with the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up. Coordinates and follows-up on service requests
• Ensures customers and residents receive the highest levels of service consistent with Sun's customer service philosophy
• Reports any deficiencies, which would adversely affect the operation of the community
• Identifies and prepares sites for model homes. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins
• Inspects and recommends purchase and renovation of used/repossessed homes
• Enforces community rules and regulations
• Reviews monthly property accounting reports and compiles reports for the accounting department, as required.
• Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
• Ensures that overall community appearance is well maintained and groomed to Sun's curb appeal standards
• Plans and coordinates resident relation events and activities
• Initiates and maintains local dealer relationships
• Handles emergencies that may arise onsite, insuring adherence to standard operating procedures
• All other duties as assigned
• Assists with developing a marketing strategy and maintains effective advertising to attract prospective residents to the community

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Related field (Preferred)
• 2 years in in general business and customer service experience (Required)
• 6 months in in prior sales and leasing experience (Preferred)
• Excellent written and verbal communication skills
• Demonstrated leadership abilities
• Ability to thrive in a fast-paced environment
• Flexibility to respond to community needs during non-business hours
• Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of achild, adoption, or placement of a child
• Paid Time Off including tenholidays, vacation, personal, sick time, bereavement and pay for jury duty

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