Assistant Community Manager

The Community Builders, Inc.; City of Yonkers (NY); On-site; USD 77,366,000 - 83,097,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

PTO accrual

Health Savings Account contributions

Life & Disability Insurance

401(k) with company match

Commuter benefits

Employee assistance program

Job summary

The Community Builders, Inc. is seeking an Assistant Community Manager in Yonkers, NY. The role focuses on leasing, compliance, maximizing rental income and delivering quality resident services under the Community Manager’s guidance.

Heavy emphasis on operations administration, resident retention and meeting 97% occupancy, with required five days a week in office. COS/LIHTC certifications are strongly preferred and experience with Yardi is expected.

Qualifications

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• COS/LIHTC/ARM designations preferred.
• Knowledge of regulatory programs, Federal Housing Laws and Guidelines required.
• Proficient with Microsoft Word, Excel, Outlook and Yardi or similar software.
• Excellent customer service skills.

Responsibilities

• Assist with daily site operations and communicate with the Community Manager and staff.
• Monitor leasing, retention, and re-certifications to meet occupancy goals.
• Prepare re-certifications, applications, and occupancy reports.
• Screen applicants for Tenant Selection Plan compliance.
• Maintain market analyses and update quarterly.
• Enter invoices, post rents, and manage resident ledgers.
• Monitor rent balances, collect rents, and issue notices as needed.
• Assist in budgeting, risk management, and reporting.
• Oversee office functions and property inspections.
• Support recruitment, training, and performance reviews.

Skills

Customer Service

MS Office

Yardi

Lease Administration

Budgeting

Education

College degree or 3+ years PM experience

Tools

Yardi or similar software

Job description

About The Community Builders, Inc.Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.Position Description:Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office. Essential Functions:

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties are required.Education & Experience:
• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Industry designations (COS, LIHTC, ARM, etc.) preferred.
• Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
• Proven Excellent Customer Service skills required.Benefits
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program
• Pay Rate: $27-29/hourThe Community Builders is an equal opportunity employer.