Assistant Community Manager

The Community Builders, Inc.; Fort Snelling Unorganized Territory (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

12 Paid Holidays

PTO accruals

Health Savings Account

Life & Disability Insurance

403(b) retirement plan

Commuter/parking FSA

Hospital & Critical Illness Insurance

Employee Assistance Program

Job summary

The Community Builders, Inc. seeks an Assistant Community Manager to support leasing, compliance and customer service at a Minnesota property. The role focuses on operations, certifications, and maximizing rental income while ensuring a high-quality living experience.

Requires a college degree or 3+ years in property management or related fields, plus 2+ years in the industry. COS/LIHTC/ARM designations are preferred; strong MS Word/Excel/Outlook and Yardi skills are expected.

Qualifications

• College degree or 3+ years in Residential Property Management, Hotel, Hospitality or Retail Management.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail.
• COS, LIHTC, ARM or other industry designations preferred.
• Knowledge of regulatory programs, policies and Federal Housing Laws.

Responsibilities

• Assists with daily site operations and communicates with the Community Manager and staff.
• Monitors leasing, retention and re-certifications to meet occupancy goals.
• Prepares re-certifications, leasing applications, verifications and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan and regulations.
• Keeps informed of market conditions and updates market analysis quarterly.
• Enters invoices, posts rents, deposits and maintains resident ledgers.

Skills

Customer service

Communication

Team collaboration

Education

College degree or 3+ years in Residential Property Management/Hotel/Hospitality/Retail Management

COS/LIHTC/ARM or certifications preferred

Tools

Yardi

Microsoft Word

Excel

Outlook

Job description

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred.

Essential Functions

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties are required.

Education & Experience

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Industry designations (COS, LIHTC, ARM®, etc.) preferred.
• Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
• Proven Excellent Customer Service skills required.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program
• Pay: $25-28/hour

The Community Builders is an equal opportunity employer.