Assistant Community Manager

Fairfield Residential Company LLC; Chelsea (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Paid holidays

Volunteer time off (VTO)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential in Chelsea, MA is seeking an Assistant Community Manager to support property operations, drive resident satisfaction, and ensure financial accuracy. This role is ideal for someone with leasing and marketing experience in multifamily property management.

You will manage rent collection, vendor invoices, and reporting, supervise leasing staff, mentor teammates, and ensure fair housing compliance while delivering excellent service to residents.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of residential leasing, sales, and/or property management experience.
• Leadership and supervising a staff experience preferred.
• Experience using Yardi or other related property management accounting software.
• Strong knowledge of Microsoft Outlook, Word, and Excel.

Responsibilities

• Accounting & Reporting: Collect and post rent, process invoices, and prepare financial reports.
• Complete bank deposits and account reconciliations.
• Use Yardi software for property accounting.
• Customer Service & Leasing: Lease apartments and promote resident satisfaction.
• Respond to resident inquiries and resolve service issues promptly.
• Team Collaboration: Mentor leasing team and support Community Manager.
• Ensure compliance with fair housing laws.

Skills

Residential leasing

Property management

Leadership / Staff supervision

Microsoft Outlook

Microsoft Word

Microsoft Excel

Yardi / property management software

Education

High school diploma or equivalent

Tools

Yardi

Job description

About Fairfield

Community: V2 Number of Units: 256 About Fairfield If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As an Assistant Community Manager, you’ll play a key role in supporting property operations, driving resident satisfaction, and ensuring financial accuracy. This position is ideal for someone ready to take their leasing and marketing experience to the next level in property management.

What You'll Do

• Accounting & Reporting Collect and post rent, process invoices, and prepare financial reports
• Complete bank deposits and account reconciliations
• Use Yardi software for property accounting
• Customer Service & Leasing Lease apartments and promote resident satisfaction
• Respond to resident inquiries and resolve service issues promptly
• Team Collaboration Mentor leasing team and support Community Manager
• Ensure compliance with fair housing laws

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us. Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better. Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact. A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability.

Benefits

• We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.
• Paid time off
• paid holidays and sick days
• paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

What We're Looking For

• High school diploma or equivalent required
• Valid driver’s license may be required
• Minimum of one year of residential leasing, sales, and/or property management experience required
• Experience in leadership and supervising a staff preferred
• Experience using Yardi or other related property management accounting software
• Strong knowledge of Microsoft Outlook, Word, and Excel
• Strong