Assistant Community Manager

TLC Management Co; Bloomingdale (IL); On-site; USD 41,000 - 50,000; Full time

Job summary

A leading property management company is seeking an experienced Assistant Community Manager for its Bloomingdale, IL residential community. The ACM will support the Community Manager in operations, ensure resident satisfaction, and contribute to marketing and occupancy goals. A proactive individual with strong customer service skills will thrive in this dynamic role.

Benefits

Competitive Compensation

Quarterly Bonus Eligibility

Medical, Dental and Vision Insurance

401(K) Profit Sharing with company match

Paid Vacation and PTO

Employee Assistance Program

Continuing Employee Education and Development

Qualifications

• Minimum 3 years' experience in residential rental community.
• Proactive self-starter with excellent organizational skills.
• Exceptional customer service and clear communication skills.

Responsibilities

• Assist with lease administration and rent collection.
• Coordinate resident move ins/outs and furniture delivery.
• Ensure compliance with Fair Housing laws.

Skills

Organizational skills

Customer service

Communication

Tools

Yardi Voyager

Microsoft Office

CRM

Job description

Job Details

Job Location: Windsor Estate - Bloomingdale, IL

Position Type: Full Time

Salary Range: Undisclosed

Description

We are looking for an experienced Assistant Community Manager ("ACM") for our residential community in Bloomingdale, IL. The ACM will provide vital support to our Community Manager in the day-to-day operation of the property by contributing to the team's positive work environment, assisting with marketing, occupancy, and financial goals and ensuring that our residents enjoy the place that they call home.

Pay: $20-$24/hr. commensurate with experience + commissions + quarterly bonuses

Benefits we offer you:

• Competitive Compensation
• Commission for New Leases and Renewals
• Quarterly Bonus Eligibility
• Medical, Dental and Vision Insurance
• Life, Critical Illness and Accident Insurance
• FSA
• Wellness Program
• Employer Paid Life Insurance Benefit
• Employer Paid Long Term Disability Benefit
• Paid Maternity Leave
• 401(K) Profit Sharing with generous company match
• 13 Paid Holidays (including your birthday and your work anniversary)
• Paid Vacation and PTO
• Two (2) Volunteer Days to support your favorite charitable organization(s)
• Employee Assistance Program
• Continuing Employee Education and Development

Qualifications

Qualifications and Responsibilities

• Minimum 3 years' experience in a fast-paced residential rental community
• Self-starter with a proactive approach, excellent organizational skills and attention to detail
• Exceptional customer service skills and the ability to communicate using clear, professional language
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Assist with rent collection and service of 5 day notices
• Coordinate residentmove ins and move outs, including furniture delivery and pick up
• Knowledge of effective marketing, sales and closing techniques
• Experience with Yardi Voyager, Microsoft Office, and CRM
• Monday through Friday schedule. Saturdays will be required from time to time.
• Comply with industry legal requirementsrelated to allFair Housing laws
• Performing any other tasks as directed by the Property Manager or Vice President of Operations

About Us

TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.