Assistant Community Manager

ACM LLC; Baton Rouge (LA); On-site; USD 18,000 - 20,000; Full time

Job summary

ACM LLC is seeking an Assistant Community Manager in Baton Rouge, LA. You will assist in leasing, resident relations, and coordinating property maintenance to ensure smooth operations and high tenant satisfaction.

Collaborate with the Community Manager to implement leasing strategies, handle inquiries promptly, and support event initiatives that foster a welcoming community. Familiarity with Entrata software is a plus and strong communication skills are essential.

Qualifications

• Strong communication with residents, vendors, and teams.
• Ability to multitask and manage leasing documentation.
• Ability to coordinate maintenance and tenancy inquiries.
• Knowledge of property management best practices is a plus.

Responsibilities

• Assist the Community Manager in leasing activities and resident relations.
• Coordinate property maintenance and service requests with vendors.
• Process applications and prepare lease documents.
• Schedule repairs and monitor property safety/compliance.

Skills

Interpersonal communication

Customer service

Organizational skills

Problem solving

Tools

Entrata software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

17 days ago Requisition ID: 1403

Salary Range: $18.00 To $20.00 Annually

About the Role:

The Assistant Community Manager plays a pivotal role in supporting the overall management and operation of residential or commercial properties within the real estate sector. This position is responsible for assisting in maintaining high levels of tenant satisfaction by addressing inquiries, resolving issues, and ensuring the community operates smoothly and efficiently. The Assistant Community Manager collaborates closely with the Community Manager to implement leasing strategies, coordinate maintenance activities, and uphold property standards. This role requires a proactive approach to problem-solving and excellent communication skills to foster positive relationships with residents, vendors, and internal teams. Ultimately, the Assistant Community Manager contributes to maximizing property value and enhancing the living or working experience for all community members.

Minimum Qualifications:

• At least 2-3 years of experience in property management.
• Knowledge of Entrata preferred.
• Strong interpersonal and communication skills with the ability to interact effectively with diverse populations.
• Ability to multitask, prioritize responsibilities, and work independently in a fast-paced environment.
• Ability to oversee a team of 13

Preferred Qualifications:

• Experience working in residential or commercial real estate property management.
• Familiarity with Fair Housing laws and local real estate regulations.
• Proficiency in advanced property management software platforms (Entrata is a plus).
• Demonstrated ability to organize community events and foster resident engagement.
• Experience with Entrata highly preferred.

Responsibilities:

• Assist the Community Manager in daily operations including leasing, tenant relations, and property maintenance coordination.
• Respond promptly and professionally to resident inquiries, concerns, and service requests to ensure high satisfaction levels.
• Support leasing activities by conducting property tours, processing applications, and preparing lease agreements.
Schedule with maintenance and service vendors to schedule repairs and upkeep, ensuring timely resolution of issues.
• Maintain accurate records of tenant communications, lease documentation, and property compliance requirements.
• Help organize community events and initiatives to promote resident engagement and a positive community atmosphere.
• Monitor property conditions regularly and report any safety or compliance concerns to management.
• Assist in rent collection processes and follow up on delinquencies in accordance with company policies.

Skills:

The Assistant Community Manager utilizes strong communication skills daily to effectively address resident concerns and collaborate with team members and vendors. Organizational skills are essential for managing leasing documentation, scheduling maintenance, and maintaining accurate records. Problem-solving abilities are applied when resolving tenant issues and coordinating timely repairs to uphold property standards. Proficiency with property management software and technology tools enables efficient tracking of leases, payments, and service requests. Additionally, interpersonal skills help build a welcoming community atmosphere, supporting resident retention and satisfaction.