Assistant Community Manager - Student Housing

University Partners; Austin (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

University Partners in Austin seeks an Assistant Community Manager to support the Community Manager with daily property operations, leasing performance, and resident services. This role assists with staff supervision, leasing approvals, marketing execution, financial coordination, and operational compliance while preparing to manage the community in the Community Manager’s absence.

The ideal candidate will contribute to leasing performance, coordinate events, and maintain strong resident

Qualifications

• Bachelor’s degree preferred.
• 1 - 2 years of related leasing, leadership, or property management experience.
• Strong leadership and team development skills.
• Excellent verbal and written communication abilities.
• Strong sales, negotiation, and customer service skills.
• Ability to analyze leasing trends, occupancy data, and pricing strategies.
• High level of organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management software (Entrata preferred).
• Ability to work weekends, extended hours, and peak leasing seasons as required.

Responsibilities

• Assist the Community Manager in supervising and training the leasing team to ensure company standards and Fair Housing compliance are met.
• Review and approve lease applications in accordance with rental criteria and verify lease file accuracy.
• Ensure integrity and accuracy of Entrata data including traffic, leases, renewals, and work orders.
• Meet regularly with Community Manager and Market Director to discuss leasing issues and community performance.
• Monitor and execute daily lease approvals and renewal updates.
• Maintain and oversee the Marketing Calendar including campus outreach, promotions, and advertising initiatives.
• Conduct monthly market surveys and recommend pricing adjustments.
• Track leasing activity, availability, and support roommate matching efforts.
• Suggest marketing recommendations and implement a plan to achieve leasing goals.
• Perform administrative duties assigned by the Community Manager
• Assist with move-in and move-out coordination including resident communications and operational procedures.
• Support planning and execution of community events and promotional initiatives.
• Assist with invoice approvals and timely submission of expenses.
• Oversee all social media platforms and approve community communications prior to publication.
• Provide exceptional customer service to residents, prospects, and vendors.
• Support overall property operations and step into the Community Manager role when necessary.

Skills

Leadership

Communication

Sales

Negotiation

Customer service

Data analysis

Organization

Time management

Confidentiality

Education

Bachelor’s degree preferred

Tools

Entrata

Microsoft Office

Job description

About University Partners

University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home.

Job Purpose

The Assistant Community Manager supports the Community Manager in overseeing daily property operations, leasing performance, and resident services. This role assists with staff supervision, leasing approvals, marketing execution, financial coordination, and operational compliance while preparing to manage the community in the Community Manager’s absence.

Primary Duties & Responsibilities

• Assist the Community Manager in supervising and training the leasing team to ensure company standards and Fair Housing compliance are met.
• Review and approve lease applications in accordance with rental criteria and verify lease file accuracy.
• Ensure integrity and accuracy of Entrata data including traffic, leases, renewals, and work orders.
• Meet regularly with Community Manager and Market Director to discuss leasing issues and community performance.
• Monitor and execute daily lease approvals and renewal updates.
• Maintain and oversee the Marketing Calendar including campus outreach, promotions, and advertising initiatives.
• Conduct monthly market surveys and recommend pricing adjustments.
• Track leasing activity, availability, and support roommate matching efforts.
• Suggest marketing recommendations and implement a plan to achieve leasing goals.
• Perform administrative duties assigned by the Community Manager
• Assist with move-in and move-out coordination including resident communications and operational procedures.
• Support planning and execution of community events and promotional initiatives.
• Assist with invoice approvals and timely submission of expenses.
• Oversee all social media platforms and approve community communications prior to publication.
• Provide exceptional customer service to residents, prospects, and vendors.
• Support overall property operations and step into the Community Manager role when necessary.

Qualifications

• Strong leadership and team development skills.
• Excellent verbal and written communication abilities.
• Strong sales, negotiation, and customer service skills.
• Ability to analyze leasing trends, occupancy data, and pricing strategies.
• High level of organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional demeanor and ability to maintain confidentiality.
• Proficiency in Microsoft Office and property management software (Entrata preferred).
• Ability to work weekends, extended hours, and peak leasing seasons as required.
• 1 - 2 years of related leasing, leadership, or property management experience.

Education & Experience

• Bachelor’s degree preferred.