Assistant Community Manager

Pratum Co; Baltimore (MD); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

Job summary

Pratum Co is seeking an experienced Assistant Community Manager to oversee leasing operations at affordable housing communities subject to LIHTC regulations. The role includes marketing, income verification, renewals, and coordination with property management to maintain occupancy and compliance while delivering strong resident service.

The ideal candidate has hands-on LIHTC compliance knowledge, excellent communication, and the ability to work independently in a fast-paced environment, with a

Qualifications

• 2+ years of Property Management experience.
• 2+ years' experience in Tax Credit (LIHTC) compliance, certification and recertification.
• Certification to LIHTC or compliance, such as TCS or COS preferred.
• Excellent customer service orientation.
• Ability to perform duties with limited oversight in a fast-paced environment.
• Excellent verbal and written communication skills.
• Accounts receivable and collections experience.
• 2 years recertification experience or professional LIHTC designations.
• Detail-oriented with ability to work independently.
• Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet.

Responsibilities

• Manage wait list for Tax Credit for potential residents.
• Manage compliance, certification and recertification programs for LIHTC.
• Coordinate on-site data collection and processing of resident information.
• Schedule resident recertification interviews and follow through to completion.
• Ensure proper calculation of income, assets, rent levels, etc.
• Assist manager with accounts receivable and accounts payable.
• Coordinate apartment inspections and create work requests.
• Assist residents with inquiries and maintain resident files.
• Assist office staff with leasing tasks and rent collection.

Skills

Property Management

LIHTC compliance

Customer service orientation

Communication skills

Independent work

Attention to detail

Education

LIHTC certification (TCS/COS)

Tools

Word

Excel

Outlook

One-Site Property Management

Job description

Assistant Community Manager

We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market andLow-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Essential Duties and Responsibilities

• Manage wait list for Tax Credit for potential residents
• Managecompliance, certification andrecertification programs for LIHTC.
• Coordinate on-site data collections and processing of resident information
• Schedule resident recertification interviews and follow through to completion
• Ensure proper calculation of income, assets, rent levels, etc.
• Assist manager with accounts receivables and account payables
• Coordinate apartment inspections and create work request
• Assist residents with inquiries
• Maintain resident files in accordance with company policy & regulatory agency policy
• Assist office staff on other tasks, including collection of rents and social activities
• Assist with the several administrative and leasing tasks
• Perform other duties as assigned by management

Job Requirements

• 2+ years of Property ManagementExperience
• 2 + years' experiencein Tax Credit (LIHTC) compliance, certification and recertification
• Certification to LIHTC or compliance, such as TCS or COS preferred.
• Excellent and premiere customer service orientation
• Be able to perform job duties with limited oversight in a fast-paced environment
• Excellent verbal and written communication skills
• Accounts receivable and collections experience
• 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations
• Attention to detail and ability to work independently on assignments
• Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet

This role is non-exempt with a pay rate of $27.50an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligibleto receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.

Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

To learn more about our company go to: https://pratumco.com/

Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.