Assistant Community Director - The Hudson

CWS Apartment Homes; Hudson (NH); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

50% apartment rental discount for on‑s

20% rental discount for all other 🡒

Job summary

CWS Apartment Homes is seeking an Assistant Community Director to support our mission through effective communications with residents. The role includes rent collections, maintaining resident records, handling delinquencies, and reporting the property’s financial data.

You will maintain accounts receivable, assist the Community Director, and nurture positive resident relations while leasing and marketing the community.

Qualifications

• High School diploma or GED required.
• Yardi experience preferred.
• 1–2 years of on-site management operations knowledge preferred.
• Valid driver’s license and automobile insurance required.
• Able to work set and variable schedules, including weekends and emergencies.
• Able to adhere to company policies, procedures, and practices.
• Able to establish and maintain effective working relationships.
• Able to perform work at locations other than the home property.
• Able to travel within major metropolitan areas.

Responsibilities

• Support rent collections and maintain resident records.
• Manage delinquencies and report financial data for the property.
• Provide assistance to the Community Director.
• Maintain positive resident relations and lease the community.
• Market the community and communicate with residents, investors, vendors, leadership and the CWS team.
• Participate in CWS Risk Management and Safety Programs.

Skills

Customer service

Communication

Relationship building

Teamwork

Flexibility

Time management

Attention to detail

Education

High School diploma or GED

Tools

Yardi

Microsoft Office

Job description

What’s Your Purpose?

What You Will Do

As the Assistant Community Directoryou will support our mission through considerate and effective communications with residents, while taking ownership of rent collections, maintaining resident records, managing delinquencies, and reporting the property’s financial data.

• CWS Values : You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Maintain accounts receivable
• Maintain resident records, reporting, and management system
• Provide assistance to the Community Director
• Maintain positive resident relations
• Lease the community
• Market the community
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

What You Bring To Us

• High School diploma or GED (required)
• Yardi software experience (preferred)
• 1-2 years of on-site management operations knowledge (preferred)
• Possess a valid driver’s license and current automobile insurance (required)
• Able to adhere to set and variable work schedule, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Knowledge of Microsoft Office and Outlook software
• Able to perform work responsibilities at locations other than "home" property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.

You’ll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday- because we believe in taking care of our team both at work and at home.

Work Environment:

Work is performed in office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospects, vendors, and team members in a customer-focused environment and may involve occasional exposure to outdoor weather conditions and property maintenance activity.

Physical Requirements:

Requires frequent walking throughout the property, including climbing stairs and conducting inspections, tours, and resident interactions. Position involves standing, sitting, bending, reaching, and occasional lifting of office supplies or marketing materials up to 25 pounds. Work is performed in both office and outdoor settings with regular resident and customer interaction.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.