Assistant Community Director - Resident Experience Lead

Socket.dev; Harrisburg (Dauphin County); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Employee- Owned Company stock

401(k) with employer match

Medical/Dental/Vision insurance

Short-Term and Long-Term Disability

Generous PTO

Paid Holidays

Employee referral bonus program

Advancement opportunities

Job summary

PMI in Harrisburg, PA, is seeking an Assistant Community Director to help oversee multiple conventional apartment communities. The role requires coordinating leases, retention planning, and ensuring policy adherence, with travel to area properties as needed.

Monday–Friday, 8:00 am–5:00 pm, in-office position. We offer an employee-owned environment with stock, a 401(k) match, comprehensive health plans, disability options, generous PTO, paid holidays, and opportunities for advancement.

Qualifications

• Minimum of 2 years experience in the multi-family housing industry.
• Proficiency in Microsoft Office Suite.
• PA Real Estate License is a plus but not required.
• Excellent customer service and sales skills.
• Ability to work under pressure and meet deadlines.
• Valid PA Drivers License and reliable, insured transportation.
• High School Diploma/GED.

Responsibilities

• Assists with operation of multiple apartment communities.
• Coordinates lease renewals and resident retention planning.
• Manages property delinquency, including appearing in court proceedings.
• Ensuring Company policies and procedures are upheld.
• Resolve resident complaints and issues in a timely and effective manner.
• Conduct routine property inspections to ensure standards are met.
• Lead efforts to enhance resident retention through excellent customer service.
• Travel is required.

Skills

Customer service

Sales skills

Communication

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

PMI in Harrisburg, PA, is seeking an Assistant Community Director to help oversee multiple conventional apartment communities. The role requires coordinating leases, retention planning, and ensuring policy adherence, with travel to area properties as needed.

Monday–Friday, 8:00 am–5:00 pm, in-office position. We offer an employee-owned environment with stock, a 401(k) match, comprehensive health plans, disability options, generous PTO, paid holidays, and opportunities for advancement.