Assistant Community Director

Hilltop Residential; Houston (TX); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

401k with Company Match

Medical, Dental and Vision Plans

Paid Life Insurance

Employee Referral Program

Short and Long Term Disability

Paid Time Off

Employee Rent Discount Program

Growth Opportunities

Résumé du poste

Hilltop Residential is seeking an Assistant Community Director for Canal Street Flats in Houston. You will supervise leasing activities, engage residents, and train staff while maintaining performance standards.

The role requires strong customer service, leasing skills, and the ability to manage rent collection and budgeting tasks. A reliable schedule and a valid driver’s license are essential.

Qualifications

• Minimum 1 year experience as Assistant Property Manager at a conventional apartment community.
• Yardi experience is required.
• Strong customer service and leasing skills are required.
• Ability to work a varied schedule including weekends and holidays.
• Valid driver’s license or access to reliable transportation.
• Proficiency in MS Word, Excel & Outlook.

Responsabilités

• Address the concerns of current and prospective residents in a friendly and professional manner.
• Leads set the standard on how Leasing Agents engage residents; tours and leases as necessary.
• Assists in training staff and models effective sales techniques daily.
• Leads rent collection efforts, including delinquent residents; may involve lease termination and legal action if necessary.
• Assist in managing the property’s budget to increase net operating income.
• Inspect apartments during move-ins/move-outs and walk the community as needed.
• Act as Property Manager in the Property Manager’s absence.

Connaissances

Customer service

Leasing skills

Sales mindset

Communication skills

Punctuality

Reliability

Leadership (acting PM)

Outils

Yardi

Microsoft Office Suite

Description du poste

Assistant Community Director- Canal Street Flats

At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.

Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work six years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it!

Hilltop Residential Offers Great Benefits!

• Competitive Pay
• 401k with Company Match
• Comprehensive Medical, Dental and Vision Plans
• Paid Life Insurance
• Employee Referral Program
• Short and Long Term Disability
• Paid Time Off
• Employee Rent Discount Program
• Rapidly Growing Company with Opportunities for Growth

Essential Responsibilities

• Address the concerns of current and prospective residents in a friendly and professional manner.
• Helps set the standard on how Leasing Agents engage prospective and current residents. Tours and leases apartments as necessary.
• Helps with training staff as necessary and models effective sales techniques on a daily basis.
• Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
• Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
• Fill the role of acting Property Manager when the Property Manager is absent.

Requirements

• A minimum of 1-year experience as an Assistant Property Manager at a conventional apartment community is required
• Yardi experience is required
• Attendance and punctuality is essential for success in this position
• Ability to meet and exceed sales and customer service objectives
• Exceptional customer service/leasing skills REQUIRED
• Must have friendly outgoing personality
• Bookkeeping experience preferred
• Ability to work a varied schedule including weekends and holidays as required
• Must be reliable and able to take charge in absence of manager
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Valid driver's license and/or access to reliable transportation

Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status of characteristic covered by federal, state or local law.