Assistant Community Director

Woodward Management Partners; Charlotte (NC); On-site; USD 50,000 - 60,000; Full time

Job summary

Woodward Management Partners is seeking an Assistant Community Director to support the Community Director in operations management and financial goals. The ideal candidate will manage bookkeeping, assist with marketing and leasing, and ensure compliance with regulations. This full-time position requires a strong customer service focus and prior property management experience.

Benefits

100% Paid Employee Healthcare

Dental, Vision, & LTD Coverage

Paid PTO & Holiday Time

401k Investment Plan

Employee Apartment Discount

Qualifications

• 1-3 years of property management experience or 3-5 years of collection experience required.
• Valid driver's license and dependable transportation are necessary.
• Capable of physical activities such as walking, squatting, and prolonged standing.

Responsibilities

• Assist the Community Director in all phases of community operations.
• Ensure compliance with Federal Fair Housing laws and city regulations.
• Handle rent collection, budgeting, and administration tasks.

Skills

Customer Service

Communication

Bookkeeping

Marketing

Education

High School Diploma or GED

Tools

Yardi

Microsoft Word

Microsoft Excel

Job description

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Assistant Community Director Job Description

BASIC PURPOSE:

• Responsible for assisting the Community Director in all phases of community operations while operating within budgeted financials goals of property under direction of Regional Director.
• Maintains the bookkeeping for the community, ensures all fees are charged and all legal proceedings are filed in a timely fashion and in accordance with company policies.
• Assist with property objectives such as marketing, leasing, rent collection, budgeting, and administration.
• Works as a team participant to ensure the community meets the quality maintenance standards set by Woodward Management Partners and the Community Director.
  
  
  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.
• Ensure that the property complies with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success, including any/all delinquent and prepaid accounts.
• Provide exceptional customer service and resolve resident complaints.
• Schedule turns with contractors for vacant apartments and compile billing invoices for previous residents' final accounting statements.
• Play an active role in the renewal process and prepare renewal leases for signatures.
• Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information.
• Maintain occupancy and profitability of the community, control expenses, and enhance rental growth.
• Assist Leasing Specialist with showing and leasing apartments, completing applicant screening, performing move-ins and move-outs, and other necessary duties.
• Performs other duties as assigned by the Community Director.
  
  
  

Position Requirements

• Must have valid driver's license and dependable transportation.
• High school diploma or GED equivalent is required.
• Must have a minimum of 1-3 years of property management experience or 3-5 years of collection experience.
• Must be able to endure walking, squatting, bending, stair climbing and prolonged standing.
• Yardi or equivalent property management software experience is required.
• General knowledge of computers and computers programs (Word, Excel,etc) is required.
• Must be able to work 1-2 weekends a month.
• All candidates must pass a background check and drug screen. We are an equal opportunity employer.
  
  
  

BENEFITS:

• 100% Paid Employee Healthcare
• Dental, Vision, & LTD Coverage
• Paid PTO & Holiday Time
• 401k Investment Plan
• Employee Apartment Discount & Employee Referral Programs
  
  
  

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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