Assistant Community Director

Hilltop Residential; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Hilltop Residential is seeking an Assistant Community Director for University Village at Charlotte. This full-time role involves overseeing property operations, enhancing resident satisfaction, and training staff. The ideal candidate will have experience in property management, a focus on customer service, and a professional demeanor to ensure a thriving community.

Benefits

Competitive Pay

401k with Company Match

Comprehensive Medical, Dental and Vision Plans

Paid Life Insurance

Employee Referral Program

Paid Time Off

Employee Rent Discount Program

Qualifications

• Minimum of 1-year experience as an Assistant Property Manager at a Student Housing apartment community.
• Must have a valid driver's license and/or access to reliable transportation.
• Ability to work a varied schedule including weekends and holidays.

Responsibilities

• Address resident concerns in a friendly and professional manner.
• Assist in managing the property’s budget and increase the net operating income.
• Lead rent collection efforts, including lease termination and legal action if necessary.

Skills

Customer Service

Sales Skills

Team Leadership

Bookkeeping

Communication

Tools

OneSite

Microsoft Office Suite

Job description

2 days ago Be among the first 25 applicants

Description

Assistant Community Director - University Village at Charlotte

At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.

Job Type

Full-time

Description

Assistant Community Director - University Village at Charlotte

At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.

Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it!

Hilltop Residential Offers Great Benefits!

• Competitive Pay
• 401k with Company Match
• Comprehensive Medical, Dental and Vision Plans
• Paid Life Insurance
• Employee Referral Program
• Short and Long Term Disability
• Paid Time Off
• Employee Rent Discount Program
• Rapidly Growing Company with Opportunities for Growth
  
  

Essential Responsibilities

• Address the concerns of current and prospective residents in a friendly and professional manner.
• Helps set the standard on how Leasing Agents engage prospective and current residents. Tours and leases apartments as necessary.
• Helps with training staff as necessary and models effective sales techniques on a daily basis.
• Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
• Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
• Fill the role of acting Property Manager when the Property Manager is absent.
  
  

Requirements

• A minimum of 1-year experience as an Assistant Property Manager at a Student Housing apartment community is required
• OneSite experience is required
• Conventional Multifamily experience required
• Attendance and punctuality is essential for success in this position
• Ability to meet and exceed sales and customer service objectives
• Exceptional customer service/leasing skills REQUIRED
• Must have friendly outgoing personality
• Bookkeeping experience preferred
• Ability to work a varied schedule including weekends and holidays as required
• Must be reliable and able to take charge in absence of manager
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook
• Strong written and verbal communication skills
• Valid driver's license and/or access to reliable transportation
  
  

Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status of characteristic covered by federal, state or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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