Assistant Community Director

Woodward Management Partners; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking an Assistant Community Director to support community operations efficiently and responsibly. The role involves maintaining standards for customer service, compliance, financial management, and assisting in marketing and leasing activities. Candidates should possess property management experience, familiarity with Yardi software, and a commitment to customer satisfaction.

Benefits

100% Paid Employee Healthcare

Paid PTO & Holiday Time

401k Investment Plan

Employee Apartment Discount

Referral Programs

Qualifications

• 1-3 years of property management or 3-5 years of collection experience.
• Valid driver's license and dependable transportation.
• Ability to work 1-2 weekends a month.

Responsibilities

• Assist with all phases of community operations and financial goals.
• Ensure compliance with laws and company safety policies.
• Participate in lease renewals and handle resident complaints.

Skills

Customer Service

Compliance Knowledge

Financial Management

Communication

Education

High school diploma or GED equivalent

Tools

Yardi

Word

Excel

Job description

ASSISTANT COMMUNITY DIRECTOR JOB DESCRIPTION

BASIC PURPOSE:

• Responsible for assisting the Community Director in all phases of community operations while operating within budgeted financial goals of the property under the direction of the Regional Director.
• Maintains the bookkeeping for the community, ensures all fees are charged, and all legal proceedings are filed in a timely manner and in accordance with company policies.
• Assists with property objectives such as marketing, leasing, rent collection, budgeting, and administration.
• Works as a team participant to ensure the community meets the quality maintenance standards set by Woodward Management Partners and the Community Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent Woodward Management Partners professionally at all times. Maintain a courteous attitude when dealing with residents, vendors, subordinates, employees, and the general public.
• Ensure compliance with Federal Fair Housing laws, the Americans with Disabilities Act, and city, county, and state regulations.
• Operate within OSHA standards and company safety policies at all times.
• Communicate with the Community Director regarding issues impacting property operations and financial success, including delinquent and prepaid accounts.
• Provide exceptional customer service and resolve resident complaints.
• Schedule turns with contractors for vacant apartments and compile billing invoices for final accounting.
• Participate actively in lease renewals and prepare renewal leases for signatures.
• Maintain thorough knowledge of community policies, current market conditions, and competitor information.
• Maintain occupancy and profitability, control expenses, and promote rental growth.
• Assist Leasing Specialist with showing and leasing apartments, screening applicants, and handling move-ins and move-outs.
• Perform other duties as assigned by the Community Director.

POSITION REQUIREMENTS

• Must have a valid driver's license and dependable transportation.
• High school diploma or GED equivalent required.
• Minimum 1-3 years of property management experience or 3-5 years of collection experience.
• Ability to endure walking, squatting, bending, stair climbing, and prolonged standing.
• Experience with Yardi or equivalent property management software required.
• Basic knowledge of computers and programs like Word and Excel required.
• Ability to work 1-2 weekends a month.
• Must pass a background check and drug screening. We are an equal opportunity employer.

BENEFITS:

• 100% Paid Employee Healthcare
• Paid PTO & Holiday Time
• 401k Investment Plan
• Employee Apartment Discount & Referral Programs

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.