Assistant Community Association Manager

associacareers; Temecula (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

The Assistant Community Manager supports the HOA and Community Manager in the day-to-day management of the association in Temecula, CA. You will interact with homeowners, vendors, board and committee members, and CSSC staff to deliver reliable service.

Candidates should have strong communication, organizational, and customer service skills; minimum 3 years in business/admin and a High School diploma. Proficiency with office software and covenants administration is a plus.

Qualifications

• Minimum 3 years business or administrative experience.
• Minimum 3 years customer service experience.
• High School Diploma or equivalent required.

Responsibilities

• Assist the HOA and Community Manager in day-to-day management of the HOA.
• Maintain property files and operations logs to track maintenance and janitorial services.
• Ensure timely and effective contract renewals or re-competes and review contracts.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Stress management

Education

High School Diploma or equivalent

Tools

Community Management Software

Microsoft Office

Job description

The Assistant Community Manager is responsible for providing the overall supervision of a community association. The Assisyant Community Manager interacts with internal and external customers, including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

SCOPE OF WORK:

Assist the HOA and Community Manager in the day-to-day management of the HOA.

Administrative:

• Be thoroughly familiar with all accounting procedures and reporting requirements.
• Be thoroughly familiar with all contracts, By-laws, policies, rules, regulations and corporate programs.
• Assure timely and effective contract renewals or re-competes including evaluating, comparing and presenting potential contracts.
• Maintain property files in C3
• Maintain & update operations log to track general maintenance and janitorial services
• Assure maintenance and repairs are completed in a timely and business-like manner.
• Attend Associa and association industry training and management meetings.

SKILLS:

• Excellent verbal and written communication skills, including the ability to deal with a large variety of individuals in a friendly, businesslike, and professional manner.
• Good organizational skills with the ability to handle a large number of tasks at the same time.
• Possess the ability to deal with stressful situations in a professional manner and to follow directions, ask questions, and follow through.

Compensation:

$21-$24/hour (Direct experience is highly considered)

Work Location:

42-430 Winchester Road, Temecula, CA 92590

Employment Type:

Full-Time

• Excellent verbal and written communications skills
• Good organizational skills with the ability to multitask & detail oriented
• Able to deal with a large variety of individuals in a friendly, businesslike, & professional manner
• Ability to deal with stressful situations in a professional manner
• Experience with covenants administration & due process
• Able to work effectively with Board & Committee members, residents & other staff members
• Ability to manage staff, set priorities and establish standards
• Schedule flexibility. Able to work evenings, weekends and holidays if needed.

EQUIPMENT:

• Proficient in the use of all office equipment of current technology e.g. telephone systems, computer, scanner, copier & camera.
• Proficient in the use of Community Management Software, Microsoft Office Programs, and Corporate Software Programs.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• Minimum of 3 years business or administrative work history and demonstrated an ability to perform in a fast-paced environment.
• Minimum of 3 years in customer service oriented work history and a demonstrated ability to thrive with stressful situations.