Assistant Commissioner, Social Services & Shelter Ops

City of New York; New York (NY); Presencial; USD 101.000 - 180.000; Jornada completa

Descripción de la vacante

The New York City Department of Homeless Services (DHS) is recruiting for an Administrative Director of Social Services M-IV to function as an Assistant Commissioner. This role oversees the implementation of policies and procedures to improve access to homeless services and coordinates with DHS division leadership to ensure consistent policy adoption across divisions.

You will capitalize on best practices to influence service delivery models, introduce productivity protocols, and collaborate to

Formación

• A baccalaureate degree with four years of progressively responsible experience in social services, including one year at administrative or managerial level.
• Graduate education or a license may substitute for up to three years of experience in social services.
• Master's degree substitute for two years of experience; LCSW/LMSW may substitute for three years of experience.

Responsabilidades

• Oversee the implementation of policies and procedures to improve clients’ access and delivery of homeless services.
• Coordinate with DHS division leadership to identify needed policy/procedure development and ensure adoption across divisions.
• Capitalize on best practices to influence models of service delivery.
• Introduce productivity enhancement protocols and standardize procedures across populations; liaison with ITS for data system enhancements.
• Collaborate with DHS and DSS leadership to mobilize resources to improve outcomes for clients and programs.
• Ensure compliance with directives by establishing quality assurance measures with DHS leadership.
• Oversee training and policy implementation with the Office of Legal Affairs to ensure compliance with laws and directives.
• Strengthen data monitoring of shelter intakes and client engagement per agency/state processes.
• Provide recommendations for new strategies, policies, and practices to improve service delivery.

Educación

Bachelor's degree

Graduate education substitute for experience

LCSW/LMSW substitution for experience

Descripción del empleo

The New York City Department of Homeless Services (DHS) is recruiting for an Administrative Director of Social Services M-IV to function as an Assistant Commissioner. This role oversees the implementation of policies and procedures to improve access to homeless services and coordinates with DHS division leadership to ensure consistent policy adoption across divisions.

You will capitalize on best practices to influence service delivery models, introduce productivity protocols, and collaborate to