Assistant Commercial Property Manager

Bluestone Real Estate Services; Portland (OR); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Commercial Property Manager to support Property Managers and deliver exceptional customer service. This role involves coordinating service calls, maintaining communication with tenants, and assisting with various administrative tasks. The ideal candidate will be detail-oriented, proficient in office software, and possess strong interpersonal skills. With opportunities for remote work and a comprehensive benefits package, this position offers an excellent entry point into the property management field. Join a dynamic team and contribute to a thriving environment where your skills can shine!

Benefits

Ability to work from home 2 days a week

401(k) with company match

Medical/Dental/Vision insurance

Life Insurance

Paid time off

Education Assistance

8 Holidays

Qualifications

• Proficient in office software and able to type at least 45 wpm.
• Excellent customer service and strong communication skills required.

Responsibilities

• Serve as primary contact for tenant and property service issues.
• Provide administrative support and maintain department email inbox.

Skills

Customer Service

Communication Skills

Detail-oriented

Time Management

Interpersonal Skills

Education

High School Diploma

Property Management Experience

Tools

Word

Excel

Outlook

Property Management Software

Job description

The Assistant Commercial Property Manager supports all Property Managers and the Vice President of Commercial Management with daily tasks to ensure compliance with department procedures as well as providing a high level of customer service to our tenants and clients.

This position is located in our corporate office and includes travel to properties in the Portland metro area. The position is typically Monday-Friday but can involve other days and hours.

Responsibilities

• Answer and appropriately route incoming calls
• Serve as primary contact for a wide range of tenant and property service issues; coordinate service calls with appropriate vendors and maintain work order log
• Maintain department email inbox
• Track vendor compliance and assist as needed
• Set up new tenants and facilitate move-out settlements for the portfolio
• Generate late fee lists for manager review and approval; post and notify tenants of approved fees
• Send monthly tenant statements and post ledger adjustments as needed
• Review invoices; track completion of work orders and request invoice revisions as needed
• Maintain, track, and request property insurance certificates
• Provide administrative support to portfolio as requested: prepare correspondence, schedule meetings, track and file documents, maintain all file systems, and generate or update documents using Word, Excel, and Outlook
• Assist in annual operating expense reconciliations and other accounting related projects
• Meet vendors onsite, deliver keys, and assist with other property errands as assigned
• Inspect properties in accordance with departmental procedures
• Assist with a variety of special projects or administrative assignments
• Provide coverage for Reception desk as needed
• Other duties as assigned

Requirements

• Proficient use of basic office machines and computer software, including Word, Excel, and Outlook
• Accurate keyboarding skills and type at least 45 wpm
• Detail-oriented and able to produce highly accurate work
• Experience with or ability to learn property management software program(s)
• Excellent customer service and interpersonal skills
• Strong communication skills (written and verbal), including the ability to use tact and diplomacy in sensitive situations, while maintaining confidentiality
• Ability to deal with interruptions and to successfully perform multiple tasks
• Ability to set priorities, manage time to meet deadlines and organize tasks & projects
• Property Management experience preferred

Benefits

• Ability to work from home 2 days a week after probationary period
• 401(k) with company match
• Medical/Dental/Vision insurance
• Life Insurance
• Paid time off
• Education Assistance
• 8 Holidays

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Management

Industries

Internet Publishing