Assistant Coffee Shop Manager

SSP Group; New York (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401K with company match

Quarterly bonus

Year-end bonus

Health, Dental, Vision, Life Insurance

Paid Time Off

Job summary

SSP Group manages an Assistant Restaurant Manager role at Dunkin in LaGuardia Airport. The position demands leadership in a fast-paced, high-volume coffee shop environment with a focus on food safety and team development.

You will supervise front and back of house, control costs, and ensure brand standards while maintaining excellent guest service. Applicants should have 2+ years in restaurant management, coffee shop experience, and strong MS Office/POS skills.

Qualifications

• 2+ years in restaurant/food service in a management/supervisory capacity.
• Coffee shop management experience required.
• Culinary background desirable.

Responsibilities

• Oversee Front and Back of House Operations, supervise Team Members.
• Ensure Food Quality and Safety, recipe adherence and proper portions.
• Control costs by managing food and labor expenses.
• Lead and develop the team, recruit and train staff.
• Maintain systems and standards, health and sanitation compliance.
• Merchandising: manage inventory and displays.
• Office management: payroll, scheduling, purchasing, funds management.

Skills

Restaurant management

MS Office and POS systems

Strong communication

Conflict resolution

Leadership

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

MS Office

POS systems

Job description

LaGuardia International Airport (LGA) | Dunkin Donuts

Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!

• Up to $65,000 / year
• Opportunity for quarterly bonus and year-end super bonus
• 401K with amazing company match
• Coffee Shop Management Experience Required

Are you an experienced foodservice professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? We have an exciting opportunity for an Assistant Restaurant Manager in a coffee shop environment. If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You'll Do:

• Oversee Front and Back of House Operations: Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
• Ensure Food Quality and Safety: Maintain recipe adherence, portion control, and compliance with brand and food safety standards.
• Control Costs: Manage food and labor expenses to maximize profitability.
• Lead and Develop the Team: Recruit, train, and guide a team of dedicated Food Travel Experts. Set goals and foster a positive, efficient work environment.
• Maintain Systems and Standards: Ensure compliance with company policies, state health, and sanitation regulations.
• Merchandising: Manage inventory, display standards, and signage.
• Office Management: Oversee funds management, inventory, purchasing, scheduling, and payroll.
• Forecasting and Budgeting: Assist in sales performance monitoring and budget analysis.
• Problem Solving: Address and escalates routine issues as needed.

What We're Looking For:

• Experience: 2+ years in restaurant/food service in a management/supervisory capacity.
• Technical Training: Coffee shop management experience required. Culinary background is desirable.
• Skills: Proficiency in MS Office and POS systems, and strong organizational abilities.
• Interpersonal Skills: Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.
• Education: High School Diploma or equivalent; Associate's degree or relevant coursework preferred.

Why Join Us?

• Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
• Career Growth: SSP America is one of the world's largest restaurant operators, offering ample opportunities for advancement.
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, 401K with company match, and Employee Assistance Program.

Additional Statements

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here:Traitify Link to add to disclosure: https://tinyurl.com/yc3dwnhp