Assistant Club Manager

Four Seasons; Surfside (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Excellent Training and Development

Employee Discount on Stays

Dry Cleaning for Uniforms

Employee Meals

401(k) Retirement Plan

Paid Time Off

Job summary

Four Seasons Hotel and Residences at The Surf Club in Surfside, FL, is seeking an Assistant Club Manager to lead the private club experience at a legendary destination along Miami Beach. This role offers an enriching opportunity for a seasoned hospitality professional to shape a highly personalized, luxury-driven member experience.

You will oversee club operations, mentor a high-performing service team, and ensure seamless, discreet service that meets the highest standards of excellence.

Qualifications

• Proven leadership experience in luxury hospitality, private club management, or upscale Food & Beverage operations.
• Strong background in service standards and team leadership within a high-end environment.
• Exceptional interpersonal and communication skills with clientele and senior leadership.

Responsibilities

• Oversee all aspects of Club operations, ensuring an exceptional, seamless, and highly personalized experience for members.
• Act as the primary point of contact for members, managing high-level relationships and anticipating needs with discretion.
• Lead, mentor, and develop a high-performing service team, fostering a culture of luxury hospitality and continuous improvement.

Skills

Leadership

Luxury hospitality

Client relations

Team development

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world class spa, to its Surfside shores.

About the Role:

Four Seasons Hotel and Residences at The Surf Club is seeking an Assistant Club Manager to lead the private club experience at an exceptional and legendary destination in the Miami Beaches. This role offers an enriching opportunity for a seasoned hospitality professional to shape a highly personalized, luxury-driven member experience.

What You Will Do:

• Assist with coordinating all member and prospective member requests with all the other departments on the property.
• Implement all processes, programs and procedures relating to prospective members, membership applications, new member orientation program and club tours.
• Oversee all aspects of Club operations, ensuring an exceptional, seamless, and highly personalized experience for members.
• Act as the primary point of contact for members, managing high-level relationships and anticipating needs with discretion and attention to detail.
• Lead, mentor, and develop a high-performing service team, fostering a culture of luxury hospitality, accountability, and continuous improvement.

What You Bring:

• Proven leadership experience in luxury hospitality, private club management, or upscale Food & Beverage operations .
• Strong background in Food & Beverage service standards, and team leadershi p within a high-end environment.
• Exceptional interpersonal and communication skills, with the ability to engage confidently with clientele and senior leadership.
• Demonstrated ability to lead teams in a fast-paced, service-driven environment while maintaining the highest standards of excellence.

What we offer:

• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 401(k) Retirement Plan
• Paid Time Off and Holiday Pay

Schedule & Hours:

• Full Time (Hours based on business need, days, evening, holidays and weekends)

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affinit Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal