Assistant Club Manager

Genesis Health Clubs; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Genesis Health Clubs in Denver is seeking an Assistant Club Manager to support daily operations, manage memberships, drive services and promotions, and lead staff to achieve revenue growth.

The role focuses on delivering exceptional member experiences, operational excellence, and effective supervision of gym personnel, with an emphasis on customer service and safety standards.

Qualifications

• Must be able to manage and motivate others.
• Experience in sales is a plus.
• Strong customer service skills.
• CPR certification.
• Industry/fitness experience preferred.

Responsibilities

• Help maintain gym operational budget
• Assist with membership sales and promotions
• Build long-term member and vendor relationships
• Provide a high level of customer service and resolve issues
• Ensure gym systems and processes are followed
• Assist in hiring, training, and scheduling gym staff
• Enforce facility rules and ensure cleanliness and safety

Skills

People management

Customer service

Sales experience

CPR certified

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

We are looking for an Assistant Club Manager to create exceptional experiences for our members and staff. You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals.

You have a passion for health and fitness and love to succeed through others. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals.

Responsibilities

• Help maintain gym operational budget
• Assist with membership sales and promotions
• Build long-term member and vendor relationships
• Provide a high-level of customer service to all members and effectively resolve issues
• Ensure gym systems and processes are followed
• Assist in the hiring, training, and scheduling of all gym staff
• Enforce facility rules and regulations, ensuring facility is clean and safe

Qualifications

• Ability to manage and motivate others
• Previous sales experience is a plus
• Strong customer service skills
• CPR Certification
• Industry experience preferred