ASSISTANT CLUB DIRECTOR

Boys & Girls Clubs of Greater Houston; Richmond (TX); On-site; USD 41,000 - 62,000; Full time

Job summary

Boys & Girls Clubs of Greater Houston is seeking an Experienced Program & Operations Coordinator at the Richmond Club, TX. You will oversee daily program delivery, manage member records, and support staff through onboarding and scheduling.

The role also covers front desk operations, volunteer coordination, family engagement, and facility maintenance coordination to ensure a safe, welcoming club environment. A Bachelor's degree and youth program experience are preferred.

Qualifications

• Bachelor's degree preferred in education, social work, recreation, youth development, business admin or related field.
• Minimum of 2 years working with youth in school/nonprofit/recreation/community settings.
• CPR/First Aid certification or ability to obtain.

Responsibilities

• Oversee daily program implementation and schedules.
• Ensure high-quality youth development programming.
• Coordinate program activities aligned with BGCGH priority outcomes.
• Monitor program participation and engagement.
• Support staff in program planning and delivery.
• Manage MyClubHub registrations and enrollments.
• Ensure attendance is entered accurately and timely.
• Maintain membership records and documentation.
• Generate reports and support data-driven decisions.

Skills

Leadership

Youth development

Communication

Multitasking

Organization

Problem solving

MS Office

Data management

Relationship building

Education

Bachelor's degree in Education, Social Work, Recreation, Youth Development, Business Administration, or a related field preferred.

Tools

MyClubHub

Job description

Job Details

Level: ExperiencedJob Location: Richmond Club - Richmond, TX 77469Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $19.72 - $29.58 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Professional ServicesFUNCTION:

QUALIFICATIONSRESPONSIBILITIES:

• Program Management
  • Oversee daily program implementation and schedules
  • Ensure high-quality youth development programming
  • Coordinate program activities aligned with BGCGH priority outcomes
  • Monitor program participation and engagement
  • Support staff in program planning and delivery
• Data & MyClubHub Administration
  • Manage MyClubHub registrations and enrollments
  • Ensure attendance is entered accurately and timely
  • Maintain membership records and documentation
  • Generate reports and support data-driven decision making
  • Monitor membership fee collection and documentation
• Human Resources Support
  • Assist with onboarding and training new staff
  • Support staff scheduling and coverage plans
  • Monitor completion of required trainings and certifications
  • Assist with staff communication and recognition efforts
• Front Office & Administrative Operations
  • Manage front desk operations
  • Answer phones and respond to family inquiries
  • Coordinate visitor check-in procedures
  • Maintain club records and administrative files
  • Assist with club communications and correspondence
• Facilities & Operations Support
  • Coordinate facility work orders and maintenance requests
  • Conduct routine facility inspections
  • Assist with inventory and supply management
  • Support club opening and closing procedures
• Volunteer & Partnership Coordination
  • Coordinate volunteer scheduling and support
  • Assist with community partner communications
  • Schedule club tours and site visits
  • Support donor, stakeholder, and guest engagement activities
  • Coordinate club activations and special events
• Family Engagement
  • Serve as primary point of contact for parents and guardians
  • Communicate program updates and club information
  • Support membership recruitment and retention efforts
  • Address parent questions and concerns in a timely manner

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Education, Social Work, Recreation, Youth Development, Business Administration, or a related field preferred.
• Minimum of 2 years of experience working with youth in a school, nonprofit, recreation, or community-based setting.
• Prior supervisory or leadership experience preferred.
• Experience in program planning, staff supervision, and youth engagement is desirable.
• CPR/First Aid certification (or ability to obtain).
• Must have a valid Texas driver’s license (CDL may be required based on vehicle standards), and be insurable.

SKILLS AND COMPETENCIES

• Strong leadership and team-building skills.
• Knowledge of youth development principles and best practices.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Proficiency with Microsoft Office and data management systems.
• Ability to build positive relationships with youth, families, staff, and community partners

PERFORMANCE INDICATORS

• Membership growth and retention
• Program participation and quality
• Staff performance and retention
• Safety compliance
• Parent and community satisfaction
• Achievement of organizational goals

RELATIONSHIPS:

Internal: Maintain close, daily contact with the Club management to exchange information, seek and give assistance, consultation and direction. Maintain contact with financial staff and support staff. Maintain written and verbal contact with volunteers and donors.

External: Maintain contact with corporate leaders, community, board members, donors, volunteers, vendors and the public to seek financial support and provide information regarding club activities and needs.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to supervise indoor and outdoor activities, ability to stand, walk, and actively engage with youth for extended periods. Employee will use hands to fingers, handle, feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee frequently is required to sit. The employee must regularly lift and/or move up to 30lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

DISCLAIMER:

The information presented indicates the general nature of work and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

EOE/m/f/disabled/vet