Assistant Chief Engineer

Vistana California Management, Inc.; Palm Springs (CA); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Relocation assistance

Bonus eligible

Job summary

Marriott Vacations Worldwide in Palm Springs, CA is seeking an exempt, salaried Engineer/Maintenance Supervisor. The role manages repair work orders, maintains safety standards, and leads preventative maintenance programs. A high school diploma or GED with 4 years in engineering/maintenance is required, or a 2-year degree with 2 years’ experience.

Driving may be required and relocation assistance is available. Salary range 65,000–72,000 USD plus bonus eligibility.

Qualifications

• High school diploma or GED with 4 years' experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training.
• 2-year degree in Building and Construction, Engineering, Mechanics or related major with 2 years' experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training.

Responsibilities

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in planning, scheduling and evaluating preventative maintenance programs.
• Maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of repair work orders.
• Assists in managing the physical plant including HVAC, refrigeration, plumbing, electrical and life safety systems.
• Provides emergency response services 24/7.
• Empowers associates to deliver excellent customer service.
• Participates in interviewing and hiring of team members and trains new associates.

Education

High school diploma or GED; 4 years' exp in engineering/maintenance or related area; HVAC-R/electrical/plumbing training

2-year degree in Building and Construction, Engineering, Mechanics or related major; 2 years' exp in engineering/maintenance; HVAC-R/electrical/plumbing training

Job description

Pay Range: $65,000-$72,000 + Bonus Eligible Relocation Assistance is Available. Driving is required for this position; screening will be required. This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

Education and Experience

• High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES Supporting management of Property Operations

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all associates have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers associates to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Participates in interviewing and hiring of team members with the appropriate skills.
• Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
• Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
• Ensures associates understand Company, Resort and Departmental expectations and parameters.
• Ensures associates are cross-trained to support successful daily operations.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.
• Schedules associates to business demands and tracks associate time and attendance.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of associates and provides feedback to individuals.
• Ensures associate recognition is taking place on all shifts.
• Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
• Participates in associate progressive discipline procedures.
• Reviews associate satisfaction results.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality - and exceptional longevity - of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members