Assistant Chief Engineer

Hyatt Vacation Club at The Welk; Escondido (CA); On-site; USD 82,000 - 86,000; Full time

Job summary

Hyatt Vacation Club at The Welk seeks an Engineering & Maintenance Supervisor to oversee repair work orders, supervise the engineering team, and maintain critical facility systems. The role emphasizes coordinating preventative maintenance, ensuring safety standards, and delivering reliable guest services.

Requirements include a high school diploma or GED with extensive maintenance experience or a 2-year degree in a related field and relevant HVAC-R/electrical/plumbing training.

Qualifications

• 4 years' experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training.
• Supervises repair work orders and manages maintenance scheduling.
• Experience supervising engineering staff and coordinating with other departments.

Responsibilities

• Supports management of Property Operations.
• Supervises day-to-day Engineering and related departments.
• Maintains logs/records and ensures life safety systems are functional.
• Provides emergency response services 24/7 and ensures proper staffing.

Skills

Maintenance experience

HVAC-R knowledge

Supervisory skills

Education

High school diploma or GED with 4 years' engineering/maintenance experience

2-year degree in Building/Construction or Engineering

Job description

Pay Range: $82,000-$86,000 + Bonus EligibleDriving is required for this position; screening will be required.This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.Education and Experience• High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.OR• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.CORE WORK ACTIVIITESSupporting management of Property Operations• Supervises distribution of repair work orders.• Ensures property policies are administered fairly and consistently.• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.• Establishes and maintains open, collaborative relationships with associates.• Monitors timeliness and quality of completion of repair work orders.• Supervises Engineering and related areas in absence of the Director of Engineering.• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.• Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.• Selects and order or purchase new equipment, supplies, and furnishings.• Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards• Inspects and evaluates the physical condition of facilities to determine the type of work required.• Maintains accurate logs and records as required.• Operates generators and fire pumps as necessary.• Provides emergency response services 24/7.• Repairs equipment (e.g., refrigeration, laundry) as necessary.• Ensures all associates have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service• Empowers associates to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuousimprovement.• Sets a positive example for guest relations. Conducting Human Resources Activities• Participates in interviewing and hiring of team members with the appropriate skills.• Uses all available on the job training tools to train new associates and provide follow-up training as necessary.• Communicates performance expectations in accordance with job descriptions for each position.• Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.• Ensures associates understand Company, Resort and Departmental expectations and parameters.• Ensures associates are cross-trained to support successful daily operations.• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.• Schedules associates to business demands and tracks associate time and attendance.• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.• Observes service behaviors of associates and provides feedback to individuals.• Ensures associate recognition is taking place on all shifts.• Solicits associate feedback, utilizes an \"open door\" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.• Participates in associate progressive discipline procedures.• Reviews associate satisfaction results.Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.