Assistant Center Manager - Lake Lanier

The UPS Store 7171; Buford (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health Coverage

Job summary

A retail logistics company in Buford, Georgia is seeking an Assistant Center Manager to help oversee daily operations, manage personnel, and enhance customer service delivery. The ideal candidate will have supervisory experience, strong computer skills, and a high school diploma or GED. Key responsibilities include staff training, financial oversight, and inventory management. Competitive benefits include paid vacation and health coverage.

Qualifications

• One year of supervisory experience in logistics or retail.
• P&L experience preferred.
• Able to manage productivity and team performance.

Responsibilities

• Help manage day-to-day operations of the retail location.
• Assist in recruiting, training, and scheduling staff.
• Monitor customer service delivery and satisfaction.

Skills

Strong customer service skills

Outstanding phone skills

Strong computer skills

Education

High school diploma or GED

Advanced education degree or relevant coursework

Tools

Microsoft Office

Adobe Suites

Job description

Overview

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

Responsibilities

• Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and helps facilitate weekly or monthly staff meetings
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
• Helps develop and implement the store marketing program
• Helps manage Center financials and prepare/provide reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Helps oversee Center maintenance, including cleanliness, safety, and organization
• Performs other duties as assigned

Qualifications

• High school diploma or GED required
• Advanced education degree, coursework, or tech school desired
• One year of supervisory experience in logistics, retail, or other relevant industry
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong customer service skills and abilities

Benefits

• Paid vacation
• Sales commission
• Health Coverage

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Staffing and Recruiting