Assistant Center Manager

European Wax Center; Garland (TX); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Growth

Competitive hourly wage + bonuses

Ongoing operational training

Paid time off

Medical/Dental/Vision insurance

Descripción de la vacante

European Wax Center is seeking an Assistant Manager to lead a top-performing location with a focus on sales growth, guest experience, and team development. The role emphasizes training, coaching, and implementing efficient operations while maintaining exceptional customer service.

The position requires flexibility to work days, evenings and weekends, with opportunities for career growth and ongoing franchise training to ensure consistent high performance across locations.

Formación

• High school diploma or equivalent required.
• 2 years experience in Customer Service preferred.
• 2 years experience in Sales preferred.

Responsabilidades

• Drive location performance and sales records.
• Foster a positive, idea-rich work environment.
• Coach performance using available metrics and encourage growth.
• Implement systems and processes for high performance.
• Prepare visual reports using Excel, Word and PowerPoint; handle scheduling, inventory and reporting.
• Organize outreach and marketing events.

Conocimientos

People skills

Sales-driven

Training ability

Communication

Educación

High school diploma or equivalent

Herramientas

Excel

PowerPoint

Descripción del empleo

European Wax Center, the fastest-growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building, and training to oversee operations and drive performance.

** Must have proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings, and weekends **

If you share our passion for beauty, consistently exceed guest expectations, thrive in an environment that rewards great performance, and want to assist in leading a top-performing team in the European Wax Center family, then this is the place for you! As an Assistant Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.

Job Responsibilities:

• Drive this top-performing location to break national company records Infuse the team with a passion for creating outstanding customer experiences
• Foster a positive work environment that encourages ideas and innovative problem solving
• Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
• Implement and execute systems/processes consistent with a high performing franchise
• Create visual tracking and analytical reports using Excel, Word, and PowerPoint 80% of the time is customer-facing, however, you will also be responsible for administrative tasks including, but not limited to, scheduling, inventory, and reporting
• Organize outreach and marketing events

Required Skills:

• A passion for people and sales!
• Demonstrated success as an effective trainer and motivator to create a winning team
• Be enthusiastic about our brand, outgoing, energetic, resourceful and detail-oriented
• Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching, and group presentations
• Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
• Ability to work a flexible schedule including days/evenings/weekends

Requirements

• High school diploma or equivalent
• 2 years experience in Customer Service preferred
• 2 years experience in Sales preferred
• Reliable means of transportation

Benefits

• Career Growth
• Competitive Hourly Wage PLUS Bonuses
• Ongoing extensive European Wax Center operational training
• Paid time off
• Medical/Dental/Vision Insurance available
• Employment growth opportunities
• Discount on waxing/products
• Previous EWC, Massage Envy, and/or Millennium Software experience a plus

About European Wax Center:

The foundation of the European Wax Center’s success is to get guests and keep them coming back. Everything we do and say revolves around this one, clear goal. From our unique set of product and service offerings to the unforgettable experience each associate provides, to our dedication to proper skincare education, our priority is to help each guest feel gorgeous and confident by revealing their beautiful skin. How do we achieve this goal? It starts with articulating our goal and our vision for the future. It starts with everyone understanding our defined strategy and how they each fit into the bigger picture. It starts with us being consistent in everything we do. And, finally, it starts with every Franchisee, Center Manager, Assistant Manager, and Associates playing their special role in our STRUT community. We want to be known as a brand people love working with, not only for the results but because of how great it feels.

EWC is an equal opportunity employer

Job Type: Full-time

Schedule: 8-hour shift

Work Location: Beaverton

Multiple locations

Benefit Conditions:

The waiting period may apply

Only full-time employees eligible

Work Remotely: No

Work Location: Multiple Locations

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.