Assistant Catering Manager - Raymond James Stadium

ASM Global; États-Unis; Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Legends Global is seeking an Assistant Catering Manager to support catering operations at Raymond James Stadium in Tampa, FL. The role focuses on coordinating large-scale events, managing staff, and delivering exceptional hospitality experiences.

You will work closely with the Catering Manager and other departments to ensure service standards are met and events run smoothly in a fast-paced stadium environment.

Qualifications

• Demonstrate strong leadership and organizational skills.
• Proven ability to supervise in a fast-paced, high-volume setting.
• Excellent communication with team, clients, and guests.
• Strong customer service mindset and hospitality standards.
• Able to prioritize and manage multiple event priorities.

Responsabilités

• Oversee catering operations for large-scale events at the stadium.
• Support planning, setup, execution and breakdown of events.
• Collaborate with Culinary, Warehouse and Premium Operations teams.
• Review BEOs, timelines, staffing plans and requirements.
• Supervise, train, schedule and lead catering staff.
• Conduct pre-event walkthroughs and staff briefings.
• Resolve staffing, service delays, and supply issues promptly.
• Maintain guest service standards and hospitality quality.
• Ensure food safety regulations and sanitation compliance.

Connaissances

Leadership

Time management

Communication

Customer service

Problem solving

Description du poste

THE ROLE: Assistant Catering Manager

LOCATION: Raymond James Stadium | Tampa, FL

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win - shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

ABOUT THE ROLE

The Assistant Catering Manager supports the planning, coordination, and execution of catering operations at Raymond James Stadium, with a primary focus on large-scale ticketed events, including NFL games, collegiate football games, concerts, and other major stadium events.

This position is responsible for assisting with event preparation, staff supervision, food and beverage service, inventory management, and operational execution. The Assistant Catering Manager works closely with the Catering Manager and other departments to ensure events are executed efficiently, service standards are consistently maintained, and guests receive exceptional hospitality experience.

The ideal candidate demonstrates strong leadership, organizational skills, attention to detail, and the ability to manage multiple operational priorities in a fast-paced, high-volume environment.

WHAT YOU'LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Assist in overseeing catering operations for large-scale ticketed events, including NFL games, collegiate football games, concerts, and other major stadium events, as well as private and corporate functions.
• Support the planning, coordination, setup, execution, and breakdown of catered events, ensuring operational readiness and adherence to established service standards.
• Collaborate with Culinary, Warehouse, Premium Operations, and other departments to ensure seamless food and beverage service.
• Review banquet event orders (BEOs), event timelines, staffing plans, and operational requirements to ensure accurate event execution.
• Assist in supervising, training, scheduling, and directing catering staff while promoting accountability, teamwork, and professionalism.
• Conduct pre-event walkthroughs and pre-shift meetings to communicate expectations, delegate responsibilities, and ensure staff and event spaces are prepared.
• Monitor event operations, proactively resolving staffing challenges, service delays, product shortages, and other operational concerns.
• Maintain exceptional guest service standards by anticipating guest needs, addressing concerns, and ensuring a positive hospitality experience.
• Oversee proper event setup, food and beverage presentation, equipment management, and cleanliness throughout catering areas.
• Ensure compliance with food safety regulations, sanitation standards, responsible alcohol service requirements, and company policies.
• Assist with inventory management, product requisitions, labor efficiency, cost controls, and waste reduction.
• Support administrative responsibilities, including event documentation, staffing coordination, operational checklists, and post-event reporting.
• Maintain clear communication with management, clients, and internal departments to ensure efficient operations and successful event execution.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• Demonstrate strong leadership, organizational, and time-management skills.
• Effectively supervise and motivate employees in a fast-paced, high-volume environment.
• Communicate clearly and professionally with team members, management, clients, and guests.
• Exercise sound judgment and problem-solving skills under pressure.
• Manage multiple priorities while adapting to changing event demands, timelines, and operational needs.
• Demonstrate exceptional attention to detail and a commitment to operational excellence.
• Possess strong customer service skills and knowledge of hospitality standards.
• Understand catering operations, banquet service, food preparation, and event execution.
• Read and interpret banquet event orders, event diagrams, schedules, and operational documents.
• Apply basic mathematical skills to inventory management, product quantities, and labor planning.
• Maintain effective working relationships with employees, clients, vendors, and other stadium personnel.
• Operate equipment necessary to perform catering and event-related responsibilities.
• Work independently and collaboratively while maintaining professionalism and accountability.
• Must be able to communicate effectively with employees, management, and guests in a busy event environment.

WORK ENVIRONMENT & TRAV