Assistant Catering Manager

Delaware North at Little Caesars Arena; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with up to 4% company match

Bonus based on performance

Job summary

Delaware North at Little Caesars Arena is seeking an Assistant Catering Manager to support all aspects of catered events in Detroit, MI. You will collaborate with the Catering Manager to build guest relationships, coordinate bookings, and ensure flawless event execution.

The role emphasizes strong communication, organization, and data-driven decision making in a fast-paced entertainment venue environment. Candidates should have hospitality or banquet operations experience.

Qualifications

• Minimum 2 years of related experience in hospitality, catering, or banquet operations.
• Strong communication and organizational skills; customer service focus.
• Ability to learn catering software and manage event data.

Responsibilities

• Assist Catering Manager with guest relationships and planning for catered events.
• Support booking, setup, tear down, and full execution of events.
• Maintain presentation and service standards with current catering trends.
• Keep organized records for events, inventory, orders, and decorations.

Skills

Guest relations

Event coordination

Recruiting support

Customer service

Microsoft Office

Catering software

Tools

Catering software

MS Office

Job description

The opportunity

Delaware North Sportservice is searching for an Assistant Catering Manager to join our team at Little Caesars Arena in Detroit, Michigan. As Assistant Catering Manager, you will be assisting with all catered events. If you maintain a professional attitude at all times, this could be the next play for your career. You will be working with others in a cooperative manner, especially while working under pressure. If you have a positive, can-do attitude, are detail-oriented, and have a well-rounded knowledge of the foodservice industry, join our collaborative team.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Work closely with Catering Manager to develop and maintain guest relationships
• Assists with booking, set-up and tear down, and full execution of catered events
• Maintain established food presentation and service standards, providing ongoing developments based upon current trends in the catering industry
• Maintain an organized system of comprehensive record-keeping for each catered event, local event days, monthly inventory, requisitions, as well as appropriate levels of related catering supplies and decorations in keeping with the seasons
• Assist with recruitment for hourly team members, including working with the Talent Acquisition team to pre-screen candidates, conduct interviews, and identify individuals for hire

More about you

• Minimum 2 years’ related experience, as well as previous experience with restaurant or banquet operations, guest service, recruiting, and training
• No college degree required
• Familiar with the hospitality or entertainment industry
• Strong communication, organizational skills, and customer service skills
• Make informed decisions from analyzed data
• Experience using Microsoft Word, PowerPoint, Outlook, and ability to learn catering software

Physical requirements

• Capacity to stand and walk during shift, ability to move inventory, products, carts, and tables, as well as using kitchen utensils and commercial kitchen equipment
• Possible exposure to variable temperatures and wet and humid conditions

Source: Hospitality Online