Assistant Career Development Program Manager

Ability Beyond; Norwalk (CT); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Paid training

Generous benefits package

Paid time off

Retirement plan options

Loan forgiveness eligibility

Employee Assistance Program

Job summary

Ability Beyond seeks an Assistant Career Development Program Manager in Norwalk to support individuals with disabilities achieve meaningful employment. You'll provide guidance, mentor staff, and develop solutions for program integrity and service quality.

This role requires a Bachelor's degree in Human Services and at least two years of experience. Benefits include extensive training, medical insurance, paid time off, and access to an Employee Assistance Program.

Qualifications

• At least 2 years of experience as an employment specialist or in a DDS-related role.
• Valid driver’s license required.
• Certified Employment Support Professional (CESP) designation preferred.

Responsibilities

• Guide and support team members, offering training and feedback.
• Ensure service quality and program integrity.
• Manage assigned caseloads and oversee referrals.
• Develop and implement innovative solutions for employment.
• Mentor new staff in employment services practices.
• Forge relationships with funding sources and community partners.
• Support the CDPM in program management.

Skills

Team guiding

Communication

Mentoring

Problem-solving

Education

Bachelor’s degree in Human Services

Job description

Assistant Career Development Program Manager

Location: Norwalk (and Danbury, as needed)

Schedule: M-F 8:30A-4:30P Flex (Full Time 40 Hours)

Salary: $49,160 / salary

About Us

Ability Beyond is a leading nonprofit organization dedicated to supporting individuals with disabilities in achieving their personal best. We provide a wide range of services including career development programs aimed at empowering individuals to secure meaningful employment opportunities.

Position Overview

We are seeking a dedicated Assistant Career Development Program Managers (ACDPM) to join our team. This role, funded through DDS, is crucial for providing direct support and guidance in employment services. As an ACDPM, you will actively engage with individuals seeking employment, oversee employment specialists and job coaches, and play a hands‑on role in delivering career development services.

Responsibilities

• Guide and support team members, offering training and feedback to foster their professional growth while demonstrating expertise in DDS best practices.
• Ensure service quality and program integrity by adhering to standards and benchmarks for intake, meetings, service delivery, and discharge planning.
• Manage assigned caseloads, serving as the primary contact for team members and stakeholders, and overseeing referrals while maintaining effective communication.
• Develop and implement innovative solutions to challenges, helping individuals achieve and maintain employment.
• Mentor new staff in employment services practices and policies, and assist in creating and delivering training programs.
• Forge and maintain strong relationships with funding sources, community partners, and internal teams, representing Ability Beyond positively in all interactions.
• Support the CDPM in managing the program area and assume supervisory responsibilities as needed, ensuring adherence to communication standards and staying updated on industry trends and best practices.

Requirements

• Bachelor’s degree in Human Services or a related field.
• Flexibility to work in Danbury, CT as needed.
• At least 2 years of experience as an employment specialist or in a DDS-related role.
• Valid driver’s license required.
• Certified Employment Support Professional (CESP) designation preferred.

Benefits

• Extensive paid training and certification program
• Generous benefit package (medical, dental, vision, pet insurance)
• Paid time off (increases over years of service)
• Self-directed retirement plan options (403B)
• PSLF loan forgiveness eligibility
• Access to an Employee Assistance Program including mental health resources
• Employee mentorship program