Assistant C-Store Manager

Gold-Ranch-Casino-; Reno Junction (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Gold-Ranch-Casino- seeks an Assistant Convenience Store Manager to oversee high-volume operations when the store manager is away. You will supervise staff, manage scheduling, and ensure accurate cash handling and customer service excellence.

Responsibilities include recruiting and training team members, resolving customer issues, maintaining attractive displays, and ensuring safe, well-stocked merchandise. Strong communication and multitasking are essential for success.

Qualifications

• High school diploma or equivalent required with strong math skills.
• Previous retail or convenience-store experience preferred.
• Professional, friendly, able to work as a team and with coworkers.

Responsibilities

• Assist the store manager in daily operations of the convenience store and gas station.
• Oversee scheduling and supervision of employees when manager is absent.
• Ensure accurate money handling and cash register receipts.
• Recruit, train and motivate team members while delivering excellent customer service.
• Resolve customer complaints quickly and professionally.
• Maintain clean, well stocked displays and safe merchandise presentation.
• Support achievement of company objectives in customer service and operations.

Skills

Customer service

Cash handling

Team leadership

Scheduling

Multitasking

Communication

Problem solving

Education

High school diploma

Tools

POS system

Job description

Description

The Assistant Convenience Store Manager is responsible for managing a high-volume convenience store and gas station when the convenience store manager is absent. This position takes over the managerial duties of the store manager. Also responsible for coordinating the display of products and attend to incoming deliveries as directed by the manager.

• Assists with the daily operations of the Convenience Store
• Assist with the effective scheduling and supervision of employees.
• Must have the ability to accurately calculate money.
• Assist with recruiting and training positive individuals to become team members, ensuring excellent customer service.
• Able to motivate, encourage, and challenge store team members.
• Quickly and efficiently resolve customer complaints in a professional manner.
• Enforces established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
• Handle exchanges and refunds in a quick, efficient manner.
• Achieve company objectives in customer service by ensuring that all customers feel welcome and are given responsive, friendly, and courteous service at all times.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Must possess excellent organizational skills, as well as the ability to multitask.

Requirements

High school diploma or equivalent required. Must have excellent mathematical and organizational skills. Previous retail or convenience store experience, preferred. Must be professional and friendly and be able to get along with coworkers and work as a team. Excellent communication and customer service skills required. Must possess knowledge of register operations including cash, checks, credit cards, and register receipts.