Assistant Business Office Manager - Billing & Revenue Support

Millennial Healthcare; Gainesville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Referral Bonuses

PayActiv

Paid Time Off & Holiday Pay

Medical * Dental * Vision * Life * STD

401K retirement plan

Job summary

Millennial Healthcare in Gainesville, FL is seeking an Assistant Business Office Manager (ABOM) to support daily financial operations, including resident billing, AR, collections, Medicaid, and trust funds. The role collaborates with residents, families, facility leadership, Admissions, Nursing, and third-party payers to ensure accurate billing and compliance.

The ABOM will provide back-up support to the Business Office Manager, handle deposits and financial transactions, and assist with

Qualifications

• High school diploma or equivalent required.
• Associate degree in Business Administration, Accounting, Healthcare Administration, or a related field preferred.
• Previous business office, billing, accounts receivable, collections, or healthcare administrative experience preferred.
• Skilled nursing facility or long-term care business office experience strongly preferred.
• Knowledge of Medicare, Medicaid, Managed Care, private pay, and third-party insurance billing preferred.
• Experience with Medicaid Pending applications and long-term care Medicaid processes preferred.
• Basic knowledge of accounting, bookkeeping, accounts receivable, and reconciliation procedures.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Experience with electronic health record, billing, or financial management systems used in long-term care preferred.

Responsibilities

• Assist the Business Office Manager with daily operation of the facility business office.
• Assist with billing and accounts receivable processes for Medicare, Medicaid, Managed Care, commercial insurance, private pay, and other payer sources.
• Review resident accounts for accuracy and assist with identifying and resolving outstanding balances or billing discrepancies.
• Assist with collection efforts, including communicating with residents, responsible parties, insurance companies, and other payers regarding outstanding balances.
• Monitor accounts receivable aging and follow up on assigned outstanding accounts.
• Assist with Medicaid Pending accounts and maintain appropriate documentation regarding application status and required follow-up.
• Work with residents and responsible parties to obtain financial documentation for Medicaid eligibility and other payer requirements.
• Assist with tracking resident payer sources and changes in payer status.
• Maintain accurate financial records and documentation for resident accounts.
• Assist with month-end business office processes, reconciliations, reports, and account reviews.
• Maintain organized and accurate business office files and records.
• Participate in accounts receivable, utilization review, census, or other facility meetings as assigned.
• Communicate potential payer, authorization, eligibility, or collection concerns promptly to the Business Office Manager and Administrator.
• Provide professional and courteous assistance to residents, families, visitors, vendors, and staff.
• Serve as backup to the Business Office Manager for designated duties when necessary.
• Follow facility policies and procedures as well as applicable federal, state, and local requirements.
• Perform other duties as assigned by the Business Office Manager or Administrator.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Independent work

Teamwork

Discretion and confidentiality

Healthcare billing knowledge

Microsoft Office

Excel

Outlook

Word

EHR systems

Education

Associate degree in Business Administration, Accounting, Healthcare Administration

High school diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

Word

EHR systems

Job description

Millennial Healthcare in Gainesville, FL is seeking an Assistant Business Office Manager (ABOM) to support daily financial operations, including resident billing, AR, collections, Medicaid, and trust funds. The role collaborates with residents, families, facility leadership, Admissions, Nursing, and third-party payers to ensure accurate billing and compliance.

The ABOM will provide back-up support to the Business Office Manager, handle deposits and financial transactions, and assist with