Assistant Business Office Manager ABOM

CommuniCare Health; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off (PTO)

Medical, dental, and vision coverage

Life and disability plans

Job summary

Wildwood Healthcare Center, part of the CommuniCare Family of Companies, seeks an Assistant Business Office Manager to oversee AR, resident funds, and office operations. You will supervise staff, ensure policy compliance, and support billing processes while delivering quality service to residents and families.

Responsibilities include daily deposits, census posting, insurance forms, and situational decision-making. Join a team focused on excellent care and efficient administrative operations.

Qualifications

• Prior work/life experiences, preferably in a healthcare setting.
• Prior supervisory experience and management training.
• Prior experience preferably with related software applications.
• Must possess a thorough understanding of accounts receivable/collections, resident funds, and management of information systems.
• Must have the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with team members, residents, family members, visitors, government agencies, and the public.
• Must be willing to seek out new methods and principles and be willing to incorporate them into practices.
• Basic computer literacy and skills.

Responsibilities

• Make daily deposits to facility bank account.
• Review monthly statements for accuracy.
• Maintain up-to-date information with Collection Blitz Log and Medicaid Pending Log.
• Assist with adjustments and documentation for approval by Executive Director.
• Post daily census activity and post daily cash.
• Maintain bed hold utilization log and notify parties of remaining days.
• Assist with insurance forms and forms completion as needed.
• Provide information to families and residents.
• Handle outbound mailings and required postage.
• Order office supplies and manage resources.
• Maintain resident accounts and participate in training activities.

Skills

Accounts receivable

Resident funds

Supervisory experience

Healthcare software

Tools

Billing software

Job description

Job Address:7301 East 16th Street Indianapolis, IN 46219Wildwood Healthcare Center, a member of the CommuniCare Family of Companies is currently recruiting for an Assistant Business Office Manager to join our team.PURPOSE/BELIEF STATEMENT:The position of Assistant Business Office Manager is responsible for maintaining CHS business office policies and assisting with A/R and Resident Funds. The position must function as both a team member and leader to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.JOB DUTIES & RESPONSIBILITIESMake Daily Deposits to facility bank account.Assist with Reviewing monthly statements for accuracyProvide assistance with maintaining up to date information with Collection Blitz Log and Medicaid Pending Log - weeklyIdentify and assist with the preparation of adjustments, attach supporting documentation - submit to Executive Director for approvalAssist with Maintaining monthly A/R dutiesPost AncillariesPost Daily Census ActivityPost Daily Cash (if applicable)Maintain Accurate bed hold utilization log.Notify resident/responsible party at start and end of bed hold of remaining days available in calendar year.Assist with completion of insurance forms as needed.Provide assistance with answering questions and provides information to families and residentsProvide assistance with outbound mailings, provide sufficient postage as neededOrders office supplies for entire building and controls available resourcesMaintain resident accounts.Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.Perform other related activities as assigned or requested.Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental and infection control standards.QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIESPrior work/life experiences, preferably in a healthcare setting.Prior supervisory experience and management training.Prior experience preferably with related software applications.Must possess a thorough understanding of accounts receivable/collections, resident funds, and management of information systems.Must have the ability to make independent decisions when circumstances warrant such actionMust be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general publicMust be willing to seek out new methods and principles and be willing to incorporate them into practicesBasic computer literacy and skillsBenefitsAs a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.About UsSince 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person‑centered care as a national leader in post‑acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long‑term care facilities serve nearly 13,000 residents at any given time.To support our centers and ensure long‑term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities.Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else.We continue to raise the bar and innovate wherever possible to enhance quality of life—creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.