Assistant Business Office Manager

OHE OHNH EMP LLC; United States; On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Competitive wages & PTO

Medical, dental, vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

Grande Pointe Healthcare Center, part of the CommuniCare Family, is seeking an Assistant Business Office Manager in Richmond Heights, OH. The role focuses on maintaining business office policies and assisting with A/R and resident funds while supporting the team.

You will supervise daily cash activities, collaborate with the Executive Director for adjustments, and help ensure accurate financial records, billing, and communication with families.

Qualifications

• Prior work experiences, preferably in healthcare.
• Supervisory experience and management training.
• Experience with related software applications.
• Thorough understanding of accounts receivable/collections and resident funds.
• Ability to make independent decisions when needed.
• Communication skills with residents, families, and staff.
• Willingness to learn and apply new methods; basic computer literacy.

Responsibilities

• Make daily deposits to facility bank account.
• Review monthly statements for accuracy.
• Maintain A/R duties and related logs.
• Post daily census, cash, and ancillaries as applicable.
• Maintain bed hold utilization log and notify parties accordingly.
• Assist with insurance forms and provide information to families.

Skills

Accounts receivable/collections

Resident funds

Supervisory experience

Software applications

Team leadership

Computer literacy

Tools

Related software applications

Job description

Job Address: 3 Merit Drive Richmond Heights, OH 44143 Grande Pointe Healthcare Center, a member of the CommuniCare Family of Companies is currently recruiting for an Assistant Business Office Manager to join our team.

PURPOSE/BELIEF STATEMENT

The position of Assistant Business Office Manager is responsible for maintaining CHS business office policies and assisting with A/R and Resident Funds. The position must function as both a team member and leader to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.

JOB DUTIES & RESPONSIBILITIES

• Make Daily Deposits to facility bank account.
• Assist with Reviewing monthly statements for accuracy
• Provide assistance with maintaining up to date information with Collection Blitz Log and Medicaid Pending Log - weekly
• Identify and assist with the preparation of adjustments, attach supporting documentation - submit to Executive Director for approval
• Assist with Maintaining monthly A/R duties
• Post Ancillaries
• Post Daily Census Activity
• Post Daily Cash (if applicable)
• Maintain Accurate bed hold utilization log.
• Notify resident/responsible party at start and end of bed hold of remaining days available in calendar year.
• Assist with completion of insurance forms as needed.
• Provide assistance with answering questions and provides information to families and residents
• Provide assistance with outbound mailings, provide sufficient postage as needed
• Orders office supplies for entire building and controls available resources
• Maintain resident accounts.
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental and infection control standards.

QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIES

• Prior work/life experiences, preferably in a healthcare setting.
• Prior supervisory experience and management training.
• Prior experience preferably with related software applications.
• Must possess a thorough understanding of accounts receivable/collections, resident funds, and management of information systems.
• Must have the ability to make independent decisions when circumstances warrant such action
• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public
• Must be willing to seek out new methods and principles and be willing to incorporate them into practices
• Basic computer literacy and skills

Benefits

• As a CommuniCare employee you will enjoy competitive wages and PTO plans.
• We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers.
• We also offer 401(k) with employer match and Flexible Spending Accounts.

About Us

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person‑centered care as a national leader in post‑acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long‑term care facilities serve nearly 13,000 residents at any given time. To support our centers and ensure long‑term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities. Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else. We continue to raise the bar and innovate wherever possible to enhance quality of life—creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long‑term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.