Assistant Business Office Manager

Avardis-Health; Norfolk (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off and holidays

Job summary

EmergencyMD is seeking an Assistant Business Office Manager to support financial and operational success in our Norfolk healthcare community. You will assist in daily financial operations, budgeting, billing, and audits, while coordinating with department heads to optimize resources and ensure compliant records.

The ideal candidate has a high school diploma, a bachelor’s in accounting/finance preferred, and at least three years in healthcare financial operations, with proficiency in financial

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in accounting, finance, business administration, or related field preferred.
• Minimum of three years in healthcare financial operations, bookkeeping, accounting, or business office management.
• Strong understanding of financial management, budgeting, and billing processes.
• Proficiency in financial software and Microsoft Office Suite.
• Excellent organizational, analytical, and problem-solving skills.
• Compassionate, dedicated, and committed to high-quality service.

Responsibilities

• Assist in overseeing daily financial operations, including accounts payable, accounts receivable, payroll processing, and financial reporting.
• Support budget preparation and monitor adherence to financial goals and objectives.
• Assist in maintaining accurate financial records and ensure compliance with accounting policies and regulations.
• Coordinate with department heads to manage expenditures and optimize resource allocation.
• Handle billing and collections processes, including resolving discrepancies and inquiries from residents and families.
• Support audits and ensure timely submission of financial reports and documentation.
• Assist in implementing business strategies that improve operational efficiency and financial performance.
• Provide customer service to residents, families, and staff regarding billing and financial inquiries.
• Contribute to innovative solutions that enhance systems and processes, ensuring superior results.

Skills

Organizational skills

Analytical skills

Problem-solving

Attention to detail

Compassionate

Education

Bachelor's degree in accounting/Finance/Business Administration

High school diploma or equivalent

Tools

Financial software

Microsoft Office

Job description

Looking for a qualified Assistant Business Office Manager to join our team!

Location: Norfolk (Ghent)

Job Type: Full Time

Are you detail-oriented, organized, and passionate about supporting the financial and operational success of a healthcare community? Join our team as an Assistant Business Office Manager. We are a resident and employee-focused community seeking a dedicated professional to assist in managing business operations and contribute to building a positive facility culture.

Major Responsibilities

• Assist in overseeing daily financial operations, including accounts payable, accounts receivable, payroll processing, and financial reporting.
• Support budget preparation and monitor adherence to financial goals and objectives.
• Assist in maintaining accurate financial records and ensure compliance with accounting policies and regulations.
• Coordinate with department heads to manage expenditures and optimize resource allocation.
• Handle billing and collections processes, including resolving discrepancies and addressing inquiries from residents and families.
• Support audits and ensure the timely submission of financial reports and documentation.
• Assist in the implementation of business strategies that improve operational efficiency and financial performance.
• Provide customer service to residents, families, and staff regarding billing and financial inquiries.
• Contribute to innovative solutions that enhance systems and processes, ensuring superior results.

Minimum Qualifications

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Bachelor's degree in accounting, Finance, Business Administration, or a related field preferred.
• Minimum of three (3) years of experience in healthcare financial operations, bookkeeping, accounting practices, or business office management.
• Strong understanding of financial management, budgeting, and billing processes.
• Proficiency in financial software and Microsoft Office Suite.
• Excellent organizational, analytical, and problem-solving skills.
• Compassionate, dedicated, and committed to delivering high-quality service.

Pay and Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k)
• Paid time off and holidays

Why Join Our Team

• Get paid in advance with us: We offer access to your earned but unpaid wages.
• Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours.
• Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request.
• Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.
• Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages.
• Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
• Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help.
• Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere.

About Us

We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life.

We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective.

We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.