Assistant Business Office Manager

Northridge-Health-and-Rehabilitatio; Minneapolis (MN); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

FSA

401(k) plan

Paid time off

Life insurance

CEU reimbursements

Job summary

North Ridge Health and Rehab in New Hope, MN is seeking an ABOM oversight role focusing on medical billing and cash collections. This hourly position reports to our onsite business office manager and offers a competitive $28-$32 per hour, depending on experience and qualifications.

The ideal candidate has healthcare administration or billing background, with Private Collections and resident financial services experience, strong communication, meticulous attention to detail, and the ability to

Qualifications

• Experience in healthcare billing and private collections.
• Strong understanding of Medicaid Pending and private collection processes.
• Proven ability to handle resident financial data with accuracy.
• Experience with aging reports, credits, and balances.
• Excellent communication with county agencies and families.

Responsibilities

• Oversee billing and cash collection functions for the facility.
• Manage private collections and resident financial services.
• Collaborate with other departments to ensure timely billing.
• Prepare collection letters and document efforts per policy.

Skills

Healthcare Administration

Medical Billing

Accounts Management

Communication Skills

Problem Solving

Detail Orientation

Team Collaboration

Time Management

Customer Service

Education

Bachelor's degree in healthcare administration

Tools

PointClickCare

Job description

North Ridge Health and Rehab in New Hope, MN

The ABOM is responsible for overseeing the functions of the business office, with a keen focus on maintaining billing and cash collections. This hourly position reports directly to our onsite business office manager and earns a competitive salary between $28-$32 per hour (based on years of experience).

We also provide comprehensive benefits, including:

• medical
• dental
• vision
• short- and long-term disability
• a flexible spending account (FSA)
• a 401(k) plan
• paid time off (PTO)
• life insurance
• continuing education unit (CEU) reimbursements for full-time positions

Our ideal candidate will have a background in healthcare administration, patient accounts, medical billing, or a related field with a heavy focus on various Private Collections and financial management. For this role, we are seeking to find a detail-oriented and organized candidate with experience in healthcare billing, Private collections, and patient financial services.

The ideal candidate should possess:

• 1. Strengths in Skilled Nursing Facility Healthcare Administration, and in Skilled Nursing Facility billing.
• 2. Knowledge of the Medicaid Pending and Private Collection Process: Understanding MA forms needed, the SMRT process, spenddown process and communication with residents/families in a timely manner. Ability to anticipate co-pays/patient liabilities/private accounts and act on collections proactively.
• 3. Strong Communication Skills: The candidate should effectively communicate with county agencies, managed care organizations, and residents/families, providing updates and following up on Medicaid Pending balances regularly.
• 4. Billing and Accounts Management Experience: Experience in billing Managed care plans is a plus. Must be able to work aging reports, clearing credits and balances, and maintaining accurate resident financial data is essential.
• 5. Attention to Detail and Accuracy: The candidate must ensure completeness and accuracy in resident financial files, manage census data, perform financial screenings, and produce collection letters while documenting efforts per policy.
• 6. Collaborative Skills: Ability to work closely with other facility departments to achieve accurate and timely billing results.
• 7. Problem-Solving and Analytical Skills: Skills in auditing accounts, adjusting financial data, and ensuring integrity in all financial matters.
• 8. Customer Service Orientation: A compassionate approach to working with residents and families, guiding them through the financial and application processes.
• 9. Time Management and Multi-tasking: Capable of managing multiple tasks, meeting deadlines, and attending required meetings to stay aligned with team objectives.

Desired Experience

• Requires 1-2 years’ experience with Point Click Care.
• 1-2 years’ experience in Long-term Care billing | Very knowledgeable in the Medicaid Pending Process.
• Comfortable to work independently.
• Bachelor’s degree in healthcare administration or similar, is preferred (not required).
• Intermediate level computer use, especially industry software and MS Word and Excel.

Work Schedule

This full-time position works an 8-hour shift: M-F, 8:00am to 4:30pm.