Assistant Business Office Manager

North Ridge Health and Rehab; Minneapolis (MN); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

Disability insurance

401(k)

PTO

CEU reimbursements

Job summary

North Ridge Health and Rehab in New Hope, MN is seeking an Assistant Business Office Manager (ABOM) for a Skilled Nursing Facility. This hourly role oversees the business office, with primary focus on billing and cash collections.

The position is full-time, works 8-hour shifts Monday through Friday from 8:00am to 4:30pm, and offers a comprehensive benefits package including medical, dental, vision, disability, 401(k), PTO and CEU reimbursements.

Qualifications

• 1–2 years’ experience with Point Click Care.
• 1–2 years’ experience in Long-term Care billing.
• Bachelor’s degree in healthcare administration preferred (not required).
• Intermediate MS Word and Excel skills.

Responsibilities

• Oversee business office functions and billing operations.
• Manage aging reports, credits, and balances.
• Coordinate with facility departments for timely billing.
• Communicate with residents/families and county agencies.
• Ensure accuracy of resident financial data.

Skills

Healthcare administration

Medical billing

Patient accounts

Accounts management

Communication skills

Billing accuracy

Private collections

Financial data management

Education

Bachelor’s degree in healthcare administration

Tools

Point Click Care

MS Word

Excel

Industry software

Job description

North Ridge Health and Rehab in New Hope, MN is looking to add a position to our growing team, for an Assistant Business Office Manager (ABOM) for a Skilled Nursing Facility.

The ABOM is responsible for overseeing the functions of the business office, with a keen focus on maintaining billing and cash collections. This hourly position reports directly to our onsite business office manager and earns a competitive salary between $28-$32 per hour (based on years of experience). We also provide comprehensive benefits, including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, and continuing education unit (CEU) reimbursements for full-time positions.

Our ideal candidate will have a background in healthcare administration, patient accounts, medical billing, or a related field with a heavy focus on various Private Collections and financial management. For this role, we are seeking to find a detail-oriented and organized candidate with experience in healthcare billing, Private collections, and patient financial services.

Desired Candidate:

• Strengths in Skilled Nursing Facility Healthcare Administration, and in Skilled Nursing Facility billing.
• Knowledge of the Medicaid Pending and Private Collection Process: Understanding MA forms needed, the SMRT process, spenddown process and communication with residents/families in a timely manner. Ability to anticipate co-pays/patient liabilities/private accounts and act on collections proactively.
• Strong Communication Skills: The candidate should effectively communicate with county agencies, managed care organizations, and residents/families, providing updates and following up on Medicaid Pending balances regularly.
• Billing and Accounts Management Experience: Experience in billing Managed care plans is a plus. Must be able to work aging reports, clearing credits and balances, and maintaining accurate resident financial data is essential.
• Attention to Detail and Accuracy: The candidate must ensure completeness and accuracy in resident financial files, manage census data, perform financial screenings, and produce collection letters while documenting efforts per policy.
• Collaborative Skills: Ability to work closely with other facility departments to achieve accurate and timely billing results.
• Problem-Solving and Analytical Skills: Skills in auditing accounts, adjusting financial data, and ensuring integrity in all financial matters.
• Customer Service Orientation: A compassionate approach to working with residents and families, guiding them through the financial and application processes.
• Time Management and Multi-tasking: Capable of managing multiple tasks, meeting deadlines, and attending required meetings to stay aligned with team objectives.

Desired Experience

Requires 1-2 years’ experience with Point Click Care.

1-2 years’ experience in Long-term Care billing | Very knowledgeable in the Medicaid Pending Process.

Comfortable to work independently.

Bachelor’s degree in healthcare administration or similar, is preferred (not required).

Intermediate level computer use, especially industry software and MS Word and Excel.

Work Schedule

This full-time position works an 8-hour shift: M-F, 8:00am to 4:30pm.

ARE YOU READY TO JOIN OUR REHABILITATION BUSINESS OFFICE TEAM?

IND123