Assistant Branch Manager I
SiteOne Landscape Supply, LLC
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Benefits offered by this job
Job summary
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We are seeking an Assistant Branch Manager to support branch operations, inventory management, and team development.
You will onboard, train, and coach staff in partnership with the Branch Manager, focusing on customer value and safety. This role emphasizes leadership and continuous improvement within a growing network of locations.
Qualifications
- Minimum 1–3 years in retail nursery/irrigation/landscape preferred.
- 1–3 years of managerial experience including leadership and team building.
- Demonstrates exceptional customer service.
- Resolves complex questions using product knowledge.
- Identifies opportunities to grow sales with current and potential customers.
- Understanding of Sales & Operations Planning process.
- Excellent communication and leadership skills.
- Willingness to learn and adopt new technologies.
- Working knowledge of accounting fundamentals.
- Knowledge of market preferences, competition and trends.
Responsibilities
- Create a positive environment for branch associates aligned with SiteOne DNA.
- Onboard, train, and coach branch staff with Branch Manager.
- Train in customer value best practices to drive customer success.
- Maintain an incident-free environment by daily safety emphasis.
- Promote a strong safety culture through organization and policies.
- Monitor KPIs to track progress and drive improvements.
- Review performance metrics with Branch Manager to track progress.
- Support leadership and Field Support in adopting new technologies.
Skills
Education
Job description
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!
The Assistant Branch Manager is responsible for supporting the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth.
- Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA.
- In partnership with the Branch Manager, onboard, train, and coach branch associates.
- Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
- Promote an incident-free environment by emphasizing safety daily through leading by example.
- Encourage a strong safety culture through workplace organization, training and executing policies.
- Monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives.
- Work with Branch Manager to review performance metrics to track progress.
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support their implementation.
- 1 to 3 years of experience in retail nursery, irrigation and/or landscape industry preferred
- 1 to 3 years of managerial experience including leadership, issue management, motivation and team building preferred
- Demonstrates exceptional customer service to all SiteOne customers
- Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base
- Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers
- Understanding of sales and operations planning process
- Excellent communication, customer service and leadership skills
- Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
- Working knowledge of accounting fundamentals
- Knowledge of market preferences, competition, regulations and trends
- Higher education degree preferred
- High School or secondary diploma or equivalent required
SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.
All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.
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