Assistant Branch Manager - Floating

Pioneerny; City of Albany (NY); Hybrid; USD 30,000 - 49,000; Full time

Job summary

Pioneer Bank in Albany, NY is seeking an Assistant Branch Manager - Floating to oversee day-to-day office operations under the Branch Manager. You will help develop and maintain retail, commercial and municipal customer relationships while coaching staff to meet service standards.

The role requires a Bachelor’s Degree preferred, plus 1 year of assistant manager or sales experience or two years as a Relationship Banker or Trainer; MS Word and Excel are used daily.

Qualifications

• Bachelor’s Degree preferred.
• 1 year Assistant Manager or Sales experience or two years as Relationship Banker, Client Service Supervisor or Trainer.
• Ability to demonstrate sales skills and motivate branch staff to cross-sell financial services.
• Proven ability to comply with policies and procedures, to maintain accuracy and meet deadlines.
• Notary Public certification within 12 months of starting.

Responsibilities

• Actively sells and refers all Pioneer Bank products and services.
• Oversees processing of customer transactions and ensures cash handling compliance.
• Provides coaching and evaluation of staff sales efforts and monitors results.
• Ensures staff compliance with bank policies and procedures.
• Promotes EEO compliance and fair employment practices.

Skills

Sales

Customer service

Leadership

Education

Bachelor’s Degree preferred

Tools

MS Word

MS Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Branch Manager - Floating

Full Time Professional Headquarters, Albany, NY, US

30+ days ago Requisition ID: 1948

Salary Range: $22.00 To $35.21 Hourly

POSITION:

Responsible for all phases of day-to-day operations within the office under the direction of the Branch Manager/BDO/Senior Branch Manager. Assists in the development and maintenance of retail, commercial and municipal customer relationships.

LOCATION:

Floating

REPORTS TO:

Branch Administration Officer

CLASSIFICATION:

Full Time, Non Exempt

PAY GRADE:

NE 40 ($22.00 - $35.21 per hour)

AVAILABILITY:

Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm

Essential Job Functions:

• Actively sells and refers all Pioneer Bank products and service offerings.
• Upholds established customer service standards and measurements and ensure such expectations are communicated and adhered to.
• Oversees processing of customer transactions and ensures compliance with cash handling and security procedures.
• Assists with scheduling, counseling, supervising, evaluating and disciplining all personnel within the branch.
• Provides continuous coaching and evaluation of staff sales efforts and monitors results.
• Monitors staff compliance with all Bank policies and procedures within the branch, through training and counseling.
• Maintains proper security controls, as set forth by the Bank's security officer.
  Advises the Branch Manager of office, market and community trends and/or other situations warranting bank management's involvement.
• Works with Branch Officer to coach staff on increasing branch sales and deposits.
• Interviews, selects, and trains staff in accordance with the Bank’s EEO/AA commitment in conjunction with or under direct supervisor of Branch Manager. Evaluates performance, and makes recommendations for advancement and appropriate promotional and merit increases. Motivates and counsel assigned staff to increase professionalism, exceed customer service expectations, and encourage career development.
• Ensures that department practices comply with Federal and State laws and corporate human resource policies.
• Promotes EEO and Aff
• Assists in the development, implementation and administration of human resource policies and programs including implementation and compliance with Equal Employment Opportunity and Aff
• Develops subordinates and others in the bank, when requested, for the purpose of succession planning.

Education & Experience:

• Bachelor’s Degree preferred.
• A minimum of one year Assistant Manager or Sales experience or two years’ experience as a Relationship Banker, Client Service Supervisor or Trainer required.
• Ability to demonstrate sales skills and capacity to motivate branch staff to cross sell financial services.
• Proven ability to comply with policies and procedures, to maintain accuracy and meet deadlines.
• Bilingual capability a plus.
• Attainment of Notary Public certification within 12 months of beginning position.
• Proficiency with MS Word and Excel, E-mail, internet software and capacity to learn retail banking computer system is essential.
• Must have own transportation, or access to reliable transportation on short notice.
• Valid Driver’s License and ability to maintain this throughout employment.
• Must have the ability to maintain flexible daily schedule, including evenings and Saturdays.

As an Equal Opportunity / Aff…

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.