Assistant Branch Manager

W.W.Williams; West Sacramento (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

8 Paid Holidays & 1 Paid Wellness Day

Paid Time Off

Employee Referral Bonus Program

Medical, Dental & Vision Insurance

401k with a Company Match

Company Paid Training

Growth & Leadership Opportunities

Job summary

W.W. Williams is seeking an Assistant Branch Manager to work with the Branch Manager on daily branch operations, including sales, parts, rental, and service. You will gain hands-on leadership experience while coordinating with colleagues to meet branch goals.

The role emphasizes strong communication, potential for management growth, and driving process improvements. This position is on-site at the West Sacramento branch, offering opportunities in a large nationwide service network.

Qualifications

• Bachelor's degree or equivalent experience required (4-year college or university or 3–5 years related experience).
• Strong written and verbal communication skills are essential.
• Management or leadership experience is preferred.
• Ability to identify and implement process efficiencies.
• Strong customer service skills are mandatory.
• Proficient in Microsoft Office Suite.

Responsibilities

• Support day-to-day branch operations under the Branch Manager.
• Assist with business forecast and annual operating plans for the branch.
• Review monthly results against forecast and identify improvement opportunities.
• Ensure adherence to policy, safety, environmental, and fiscal standards.
• Lead cost, productivity, and workforce initiatives at the branch level.
• Resolve escalated customer or employee issues to achieve satisfactory outcomes.
• Maintain facilities and equipment per corporate standards within budget and negotiate with local providers.
• Recruit and hire qualified candidates; assist with performance development plans.
• Collaborate with Branch Manager and Divisional Leadership on goals and strategies.

Skills

Strong written and verbal comms

Management or Leadership experience

Process improvement abilities

Customer service skills

Microsoft Office proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

As an Assistant Branch Manager at W.W. Williams, you will work directly with the Branch Manager with the day-to‑day operations at the branch to include sales, parts, rental, and service while gaining hands‑on leadership experience.

Job Duties

• Assist with the business forecast and annual operating plans for the branch.
• Reviews monthly operating results against forecast, to identify areas of focus and improvement.
• Enforces the adherence to company policy by personnel at the branch to assure compliance with internal and external safety, environmental and fiscal standards.
• Participates in establishing long‑range goals, objectives and/or strategies, and communicates them to Branch personnel in a way that motivates them to achieve them.
• Analyzes activities, costs, operations, and/or forecast data to determine Branch's progress toward divisional and corporate initiatives. (e.g. Productivity, Wheeltime implementation, technician recruitment and retention, etc.) Leads related change efforts at the local level.
• Recommends and implements corrective action or procedural changes based on findings of above analyses. Monitors the success of these changes to assure continuous improvement.
• Resolves escalated customer or employee issues to result in the best possible outcome – satisfied and loyal customers and employees.
• Maintains facility and equipment to corporate standards and specifications; negotiates with local providers of services and/or repairs to keep facility/equipment expenses within budgets.
• Recruits, promotes and/or hires qualified candidates for open positions are the branch.
• Assists with employees' performance, developing individual performance plans that lead to optimal people performance.
• Confers with Branch Manager and Divisional Leadership to review operational performance and discuss required changes in goals or objectives resulting from current status and conditions.
• Promotes and builds a workplace culture of engagement, growth, development, open communication, and civility.

Work Experience And Qualifications

• Bachelor's degree from a four‑year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Strong written and verbal communication skills.
• Management or Leadership experience preferred.
• Ability to identify and implement process efficiencies.
• Strong customer service skills.
• Proficient in Microsoft Office Suite.

Employee Rewards And Benefits

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Employee Referral Bonus Program
• Medical, Dental & Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth & Leadership Opportunities

About The Company

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry‑leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third‑party supply chain logistics services. Our customers include on‑highway truck fleets, off‑highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.

What began as a small family‑owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging – consider it done.

We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name – from service technicians to advisors to business executives – is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.

W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.