Assistant Branch Manager

Courtesy Finance; Rome (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Courtesy Finance is a local consumer finance company seeking an Assistant Branch Manager who can deliver friendly, fast service and help customers access affordable financing. You will own assigned tasks and contribute to branch success, building relationships in the community and guiding customers through loan contracts.

The role emphasizes teamwork, integrity, and strong math skills, with a focus on customer service.

Qualifications

• Willingness to work hard, take direction and provide excellent customer service.
• Compliance with all rules and regulations and integrity.
• Strong numerical comfort and basic math.
• High School diploma or equivalent; college coursework a plus.
• At least 1 year of customer service experience.
• Experience in lending, collections, retail, or sales a plus.
• Computer skills: Word, Excel, Outlook and ability to learn new software.

Responsibilities

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and helping find solutions to customers’ problems.
• Working with customers to collect past due balances.

Skills

Customer service

Goal oriented

Math skills

Integrity

Education

High school degree

College coursework or degree

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

About this position

Assistant Branch Manager Job Overview

At Courtesy Finance, an AssistantBranch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As an Assistant Branch Manager, you will have the opportunity to help people every day. An Assistant Branch Manager is expected to take ownership of assigned tasks and help the branch be successful.

An AssistantBranch Manager’s daily activities and duties include:

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and working with customers to help find solutions to their problems.
• Working with customers to collect past due balances.

You will have the opportunity to develop valuable skills that can be used across a variety of financial services careers. Courtesy Finance offers all employees health, vision, dental, disability, and life insurance. Additional benefits offered to employees include 401K, paid time off, overtime pay, and a variety of incentive & bonus programs.

Assistant Branch Manager Qualifications

All applicants must have the following qualifications:

• Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
• Goal Oriented.
• Basic math skills and a comfort with numbers.
• High School degree or equivalent. College coursework or degree a plus.
• At least 1year of customer service experience.
• At least 1 year of experience in 1 or more of the following areas (more than 1is a plus):
  • Installment lending, vehicle financing or similar consumer lending field.
  • Consumer debt collections.
  • Retail/consumer facing business.
  • Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.)
• Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software.

About Courtesy Finance

Courtesy Finance is a local consumer finance company. We use the fact that we are a smaller, local company to be flexible and create a team atmosphere where everyone works together to provide our customers with a great experience.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.