Assistant Branch Manager

Courtesy Finance; Chattanooga (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401K

Paid time off

Overtime pay

Incentive programs

Bonus programs

Job summary

Courtesy Finance is seeking an Assistant Branch Manager in Chattanooga to help customers access affordable financing and provide fast, friendly service. You will build relationships and guide clients through loan applications, explaining terms and options. A strong focus on service and integrity is essential.

The role requires reliability, attention to detail, and basic math skills. Applicants should have at least 1 year in customer service, with lending experience a plus.

Qualifications

• High school diploma or equivalent required; college coursework a plus.
• At least 1 year of customer service experience.
• Experience in lending or consumer finance is a plus.
• Proficient with Word, Excel and Outlook; able to learn new software.

Responsibilities

• Build relationships with customers and the local community.
• Complete loan applications and explain loan terms.
• Deliver excellent customer service and help resolve issues.
• Assist in collecting past-due balances when needed.

Skills

Customer service

Goal oriented

Reliability

Attention to detail

Basic math

Communication skills

Education

High School diploma or equivalent

College coursework or degree a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Assistant Branch Manager Job Overview

At Courtesy Finance, an AssistantBranch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As an Assistant Branch Manager, you will have the opportunity to help people every day. An Assistant Branch Manager is expected to take ownership of assigned tasks and help the branch be successful.

An AssistantBranch Manager’s daily activities and duties include:

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and working with customers to help find solutions to their problems.
• Working with customers to collect past due balances.

You will have the opportunity to develop valuable skills that can be used across a variety of financial services careers. Courtesy Finance offers all employees health, vision, dental, disability, and life insurance. Additional benefits offered to employees include 401K, paid time off, overtime pay, and a variety of incentive & bonus programs.

• Health, vision, dental, disability, and life insurance.
• 401K, paid time off, overtime pay, and a variety of incentive & bonus programs.

Assistant Branch Manager Qualifications

All applicants must have the following qualifications:

• Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
• Goal Oriented.
• Reliable attendance.
• Attention to detail.
• Basic math skills and a comfort with numbers.
• High School degree or equivalent. College coursework or degree a plus.
• At least 1year of customer service experience.
• At least 1 year of experience in 1 or more of the following areas (more than 1is a plus):
  • Installment lending, vehicle financing or similar consumer lending field.
  • Consumer debt collections.
  • Retail/consumer facing business.
  • Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.)
• Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software.

About Courtesy Finance

Courtesy Finance is a local consumer finance company. We use the fact that we are a smaller, local company to be flexible and create a team atmosphere where everyone works together to provide our customers with a great experience.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.