Assistant Branch Manager

Simon Acres; Missoula (MT); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Bonus scheme

Career progression

Pension scheme

Staff welfare/benefits

Job summary

Simon Acres Group LTD is seeking an Assistant Branch Manager for its East Sussex branch. You will oversee daily sales, customer service, and help drive growth while supporting delivery and warehouse operations.

The role requires strong communication, a proactive approach, and the ability to manage inventory and support deliveries. This full-time, permanent position offers a generous bonus scheme and clear opportunities for career progression within a well-regarded plumbing merchant.

Qualifications

• Experience in a plumbers environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Proficient in using sales and inventory management software.
• Excellent organisational skills and attention to detail.
• Proactive and thrives in a fast-paced setting.

Responsibilities

• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business from both new and existing clients.
• Entertain customers (Weekend potential)
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.
• Assist in the warehouse as required.
• Assist with deliveries as required.

Skills

Customer service

Communication

Plumbers environment experience

Sales & inventory software

Organisational skills

Proactive

Tools

Sales software

Inventory management software

Job description

Assistant Branch Manager

Location: East Sussex

Salary: £35,000 DOE Generous Bonus

Employment Type: Full-time, Permanent

About the Client

Simon Acres Group LTD are representing a well established and successful Plumbers Merchant based in the East Sussex region. This is an exciting role offers the successful candidate the opportunity to be a part of a highly successful branch, driving its growth and success, whilst giving a fantastic opportunity to progress into branch management.

Key Responsibilities

• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business from both new and existing clients.
• Entertain customers (Weekend potential)
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.
• Assist in the warehouse as required.
• Assist with deliveries as required.

Requirements / Skills

• Previous experience in a plumbers environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Proficiency in using sales and inventory management software.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

What’s on Offer

• Basic salary of £35,000 DOE.
• Generous Bonus Scheme: Recognising and rewarding your contribution.
• Opportunities for professional growth and career progression.
• Work in a well-established business with a strong reputation for staff and customer satisfaction.
• Pension scheme and other benefits.