Assistant Branch Manager

Aloha-Pacific-Federal-Credit-Union; Kailua (HI); On-site; USD 57,000 - 85,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Aloha-Pacific-Federal-Credit-Union is seeking an Assistant Branch Manager for the Kailua, HI branch. This full-time role supports the Branch Manager in profitability, administration, and supervision of branch sales and operations.

Responsibilities include training staff in sales, service and lending processes, generating performance reports, coordinating schedules, and providing guidance in complex situations. Requires a BA/BS and supervisory experience; NMLS knowledge is beneficial.

Qualifications

• Bachelor’s degree (BA/BS); four years related experience and/or training; or equivalent combination.
• One year loan underwriting experience.
• Knowledge in word processing and spreadsheet programs
• Supervisory experience

Responsibilities

• Assist Branch Manager in profitability, administration and supervision of branch sales and operations.
• Train and coach staff in sales, service and lending processes.
• Generate defined reports to track performance and member satisfaction.
• Oversee day-to-day branch operations and staff scheduling.

Skills

Supervisory experience

Loan underwriting experience

Word processing & spreadsheet skills

Education

Bachelor’s degree (BA/BS) or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Branch Manager

Full-Time Regular Full-Time Management Kailua Branch, Kailua, HI, US

4 days ago Requisition ID: 1479

Salary Range: $56,684.26 To $85,206.39 Annually

($1,000 Hiring Bonus)

JOB SUMMARY

Assists the Branch Manager in the ensuring the profitability, administration and supervision of branch sales and operations within established policies and guidelines. Creates and fosters a branch culture that promotes teamwork, service excellence, relationship building, and staff professionalism. Trains, supports, leads and coaches staff in sales, service and lending processes and procedures to achieve branch and individual performance goals and to develop skills in product knowledge, sales and customer service. Generates defined reports to track actual performance to defined sales and services goals, member satisfaction and new business development. Responsible for the direct supervision of day-to-day branch operations. Coordinates work schedules, allocates workload, and provides oversight, guidance and assistance to branch personnel. Train branch staff in operational processes and procedures; monitor staff performance and recommend personnel actions; assists staff in complex situations and problem escalation; and recommends changes for continuous process improvement. Assists in SEG servicing and assume back-up responsibilities for Branch Manager as needed.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (BA/BS); four (4) years related experience and/or training; or equivalent combination of education and experience.
• One (1) year loan underwriting experience
• Knowledge in the use of word processing and spreadsheet programs
• Supervisory experience

LICENSES/CERTIFICATES

• NMLS License
• Valid Driver’s License and access to a motor vehicle

BENEFITS

• Paid medical, vision, drug and dental insurance
• 12 paid holiday
• 401k plan; 200% employer match on first 5% of pay
• Paid time off
• And may more

Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.