Assistant Branch Manager

MIDFLORIDA Credit Union; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Stability

Growth opportunities

Paid time off

Tuition assistance

401K plan

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Job summary

MIDFLORIDA Credit Union is seeking an Assistant Branch Manager to lead daily branch operations, open accounts and loans, and deliver outstanding member service. You will supervise staff, balance cash, audit new accounts, and promote self-service options while upholding high standards of integrity and professionalism.

The role requires 2-5 years in new accounts and lending, strong communication, and supervisory skills within a friendly, service‑oriented environment.

Qualifications

• 2-5 years of new account and lending experience
• Excellent service and communication skills
• Demonstrated leadership and staff supervision experience
• Knowledge of branch operations procedures
• High school diploma or equivalent is required; an Associate's Degree in a business-related field is preferred

Responsibilities

• Provide excellent service by opening and servicing accounts and loans as well as answering questions in a prompt and professional manner.
• Improve the financial well-being of our members by offering products and services to save time and money.
• Supervise all aspects of the branch.
• Perform audits on new accounts and loan documentation.
• Manage a cash drawer and assist in daily branch balancing.
• Present a neat and professional personal appearance, in accordance with credit union professional image standards.
• Exhibit a high degree of integrity, trustworthiness, and professionalism always.
• Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options.
• Set goals and objectives for team members, guide staff in developing action plans to reach stated goals.
• Perform other duties as assigned

Skills

Customer service

Leadership

Staff supervision

Communication

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's \"Best Places To Work.\" MIDFLORIDA offers a positive team culture, an open door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well-being of our members!Assistant Branch Managers perform the following functions:Provide excellent service by opening and servicing accounts and loans as well as answering questions in a prompt and professional manner.Improve the financial well-being of our members by offering products and services to save time and money.Supervise all aspects of the branch.Perform audits on new accounts and loan documentation.Manage a cash drawer and assist in daily branch balancing.Present a neat and professional personal appearance, in accordance with credit union professional image standards.Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.Exhibit a high degree of integrity, trustworthiness, and professionalism always.Exude a positive and professional attitude with members and partners consistently.Develop a strong understanding of customer facing technology with the ability to discuss with and enroll members in self-service options.Set goals and objectives for team members, guide staff in developing action plans to reach stated goals.Perform other duties as assignedQualified candidates will possess:2-5 years of new account and lending experienceExcellent service and communication skillsDemonstrated leadership and staff supervision experienceKnowledge of branch operations proceduresHigh school diploma or equivalent is required; an Associate's Degree in a business-related field is preferredPhysical Demands:Must be able to lift up to 25 pounds and must be able to stand for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, cash denominations, and identify members.MIDFLORIDA Perks:StabilityOpportunity for growthPaid time off and paid holidaysTuition assistance after 6 months of service401K Plan with employer matchingHealth, Dental, and Vision Insurance - Generous and affordable plans for employee and familyEmployee Assistance Program- No waiting period to access benefitSalary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.