Assistant Branch Manager

State Credit Union; Columbia (SC); Hybrid; USD 52,000 - 70,000; Full time

Job summary

SC State Credit Union seeks an Assistant Branch Manager to help oversee Columbia area branch operations, support consumer lending, and lead a high-performing team. You will assist the Branch Manager, ensure top-notch member service, and travel to other local branches as needed to support goals.

The role emphasizes staff leadership, cross-functional collaboration, and adherence to credit union policies to drive growth and excellent member experiences.

Qualifications

• Associate's degree or equivalent experience.
• Experience in credit unions or other financial institutions is essential.
• Solid background in staff management, consumer lending, and branch operations.
• Familiarity with policies and procedures governing financial services.

Responsibilities

• Assist the Branch Manager and help oversee branch operations.
• Monitor daily activities to ensure excellent customer service.
• Support consumer lending and loan production activities.
• Cross-sell products and recruit new members.
• Lead and coach employees to improve retention and productivity.

Job description

Join SC State Credit Union as an Assistant Branch Manager at our Huger St. location. This exciting opportunity allows you to help lead a dynamic team, drive growth through smart strategies, and deliver excellence in member service. As a member-centric organization, we value your ability to build relationships and provide top-notch financial solutions and assistance to our members.

You will have the chance to showcase your leadership skills in a professional and high-performance culture that puts the member at the center of everything we do. Be a part of a team that is dedicated to helping our community achieve financial success by becoming our Members Champion.

Your day to day as an Assistant Branch Manager

In this role, you will assist the Branch Manager and help oversee branch operations, from managing daily activities to ensuring excellent customer service. Your responsibilities will include, but not be limited to, monitoring office activities, opening new accounts, supporting, and overseeing consumer lending and loan production, cross-selling products, recruiting new members, and leading by example for other branch employees.

Additionally, you will lead and coach employees to drive staff retention and productivity while upholding the credit union's high standards. As a key player in executing Strategic Plan objectives, you'll collaborate with the Regional Team and upper management to achieve goals.

The Assistant Branch Manager position is based out of the Columbia area and requires travel, as needed, to all Columbia area locations, as well as periodic travel to other branches including in Aiken, Orangeburg, Florence, and Charleston to assist other branches in their efforts to help our members with their financial needs.

*Mileage is paid for out-of-town travel*

What we're looking for in an Assistant Branch Manager

To excel as an Assistant Branch Manager, candidates must possess an associate's degree or equivalent experience, preferably in a related field. Previous experience in credit unions or other financial institutions is essential, along with a solid background in staff management, consumer lending, and branch operations. Proficiency in various policies and procedures governing financial services is crucial for success in this role.

The ideal candidate will demonstrate strong leadership skills, effective communication abilities, and a member-centric approach to service delivery. Additionally, familiarity with relevant software and tools utilized in credit union operations is advantageous. If you are a motivated individual with a passion for the financial industry and a commitment to excellence.

Will you join our team?

If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!