Assistant Branch Manager

Island Federal Credit Union; Brentwood (NY); On-site; USD 66,000 - 72,000; Full time

Job summary

Island Federal Credit Union seeks an Assistant Branch Manager to lead operations in Hauppauge, NY. You will supervise staff, drive sales and service goals, and ensure compliant branch operations with strong member focus.

You will develop staff, manage notary duties, handle daily lending activities, and coordinate branch-wide initiatives to advance member satisfaction and credit union growth.

Qualifications

• Associate degree or equivalent experience required.
• 3+ years of financial or equivalent retail sales experience.
• 3-5 years supervisory experience.
• Credit or lending background is preferred.
• Knowledge of products and services offered by the credit union.
• Notary Public and Signature Guarantee required; NMLS registration required.
• Good communication, supervisory and organizational skills.

Responsibilities

• Manage branch functions and staffing, ensuring operational efficiency.
• Lead, coach, train, and appraise staff to meet sales/service goals.
• Oversee loan production, underwriting within authority, and disbursement.
• Maintain member service excellence and adherence to policies.
• Represent the credit union in the community and oversee local marketing.
• Ensure audit, security, and regulatory compliance across operations.

Skills

Communication skills

Supervisory experience

Organizational skills

Attention to detail

Education

Associate degree or equivalent experience

Tools

Notary Public

NMLS Registration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Branch Manager

Full Time Management Hauppauge, NY, US

Salary Range: $66,300.00 To $72,000.00 Annually

JOB DESCRIPTION

ASSISTANT BRANCH MANAGER/ASSISTANT BRANCH MANAGER, FLOAT

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SUMMARY:

Working under the guidance and direction of the Branch Manager, the Assistant Branch Manager/Assistant Branch Manager Float will work with the Branch Manager to learn how to effectively manage branch operations, develop staff, and promote the sales and service culture. The Assistant Branch Manager has responsibility for supervision of branch staff, achievement of sales and service goals and operational activities. Ensure Member service meets or exceeds expectations. Assure productive workflow and that all operations are consistent with internal and external policies and regulations.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages all functions of the branch and operational activities, including adequate staffing levels, and staff development.
• Provides leadership, coach, train, and manage performance of staff to ensure branch achieves sales and service goals. Exercises discretion and uses independent judgement.
• Responsible for the consistent execution of sales and service activities and strategies
• Ensures branch adheres to operational policies, compliance requirements and security measures.
• Assists in the development and training of staff, including performance reviews, giving constructive feedback, and administering correction action processes.
• Oversees consumer loan production for branch, including approving loans within authority level, underwriting, and disbursement.
• Ensures exceptional Member service to all external and internal Members to foster and capture the credit union culture.
• Supports ongoing marketing strategies, plans, contests, promotions, and focuses in branch.
• Promotes Credit Union through community involvement via memberships in local organizations (i.e., Chamber of Commerce, Rotary, etc.), participation in town events, and engage in local business networks.
• Suggests changes in products, policies, and procedures that would enhance Member satisfaction, revenue, security, or operational efficiency.
• Follows established audit, security, and compliance guidelines to protect the staff, company assets, and Members from harm or loss.
• Works with Branch Manager to develop, update, and maintain an annual budget for the branch.
• Operates branch within budget and manages controllable components of expenses for the Branch.
• Provides facilities management such as bids for repairs and services, ensuring that security-alarm system functions properly, maintain ATM machines, and other necessary duties.
• Accommodates flexible work schedule to meet branch needs, including evenings and weekends. Provide coverage at other branch locations, as needed.
• Serves as a flexible leader who travels between multiple branches to provide coverage for management absences, ensure operational consistency. Oversee staff, manage daily operations, handle complex Member transactions, and ensure regulatory compliance.
• Perform Notary Public duties.
• Completes projects as assigned.

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REQUIREMENTS:

• An associate degree or equivalent experience with specialized training in appropriate areas.
• 3+ years of financial or equivalent retail sales experience
• 3-5 years supervisory experience
• Credit or lending background.
• Complete and thorough knowledge of all products and services of the credit union
• Knowledge of all relevant rules, procedures, and guidelines.
• Notary Public required.
• Signature Guarantee required.
• NMLS Registration required.
• Must possess good communication, supervisory, and organizational skills.

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COMPENTENCIES :

• Excellent written and oral communication skills
• Excellent organizational skills
• Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.
• Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.