Assistant Branch Manager

Legacyar; Bentonville (AR); On-site; USD 38,000 - 54,000; Full time

Job summary

Legacyar is seeking a Branch Teller/Assistant Manager to support daily teller operations and cash handling at our Bentonville, AR location. You will balance drawers, assist with deposits, and help drive customer-centric service.

You will also train new staff, assist in audits, and step in for the Branch Manager as needed. Prior banking experience and a HS diploma are required.

Qualifications

• Minimum 1 year banking experience.
• Strong customer service and communication skills.
• Ability to lead by example and support branch manager.

Responsibilities

• Provide teller services and handle cash accurately.
• Assist in reconciling discrepancies and balancing cash drawer.
• Open DDA and other deposit accounts for customers when needed.
• Support branch operations including vault, ATM, coins, and debit card processes.
• Train new tellers on branch policies and procedures.
• Assist in audits and maintain documentation and logs.

Education

High School Diploma or GED

College/Technical Degree

Job description

Description

Position Summary:

This position is responsible for branch duties including, but not limited to, teller, assist in reconciling errors or discrepancies, opening deposit accounts, cross-selling other bank products, handling customer inquiries and issues. This position functions relatively independently with general supervision by the Branch Manager

Major Duties and Accountabilities:

• Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
• This person is the leader in instilling and maintaining a strong, customer-focused, and sales-oriented culture in their branch location and is knowledgeable about all bank products with emphasis on DDA, consumer online banking, and mobile banking products/services.
• Works/balances a teller drawer.
• Anticipates demand and ordering cash for branch.
• Completes day-to-day processes and procedures for: Vault, ATM, Coin Machine, Recycler and Debit Card Machine.
• Trains new employees on the policies and procedures of the teller function.
• Opens DDA and other deposit accounts for bank customers when necessary.
• Responsible for maintaining proper retention procedures of all teller documents/logs.
• Assists in making sure branch is prepared for quarterly audits by knowing procedures and making sure they are being followed.
• Assumes the duties of the Branch Manager in their absence.
• Assists Branch Manager in monthly audits of location.
• Any other duty as assigned.

Requirements

Required:

• 18 years of age.
• High school diploma or GED equivalent.
• 1 year banking experience.

Preferred:

• College/Technical degree.
• 3 years cash handling experience.
• Previous supervisory experience