Assistant Beauty Manager - Sales & Service Leader

Nordstrom; Honolulu (HI); On-site; USD 42,000 - 67,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom in Honolulu, HI seeks an Assistant Beauty Manager who guides sales through directive selling, builds strong customer relationships, and leads by example to achieve department goals. You will coach team members, maintain product knowledge, and ensure flawless merchandising and inventory presentation.

The role emphasizes customer service excellence, collaboration with the Department Manager, and driving volume in a fast-paced retail environment. A high school diploma is preferred.

Qualifications

• A track record of successful results (e.g., productivity, personal trade).
• Directive selling techniques that help you set and achieve sales goals.
• Ability to use key metrics (hot sellers, top vendors) to identify opportunities and drive volume.
• Strong organizational and follow-through skills.
• Ability to manage competing priorities in a fast-paced environment.
• A high school diploma, or equivalent (preferred).

Responsibilities

• Use directive selling to meet or exceed sales goals.
• Build personal trade by developing and maintaining relationships with customers.
• Assist the Department Manager in achieving department volume and productivity goals by developing and executing a business plan.
• Coach salespeople to meet or exceed their Sell More, Make More goals and deliver outstanding customer service by teaching, coaching and leading by example.
• Act as a fashion role model and product knowledge expert for the customer.
• Work with the Department Manager to ensure merchandising and presentation standards are met and accurate inventory management is achieved.

Skills

Directive selling

Customer service

Relationship building

Team coaching

Merchandising

Inventory management

Organizational skills

Goal setting

Education

High school diploma or equivalent

Job description

Nordstrom in Honolulu, HI seeks an Assistant Beauty Manager who guides sales through directive selling, builds strong customer relationships, and leads by example to achieve department goals. You will coach team members, maintain product knowledge, and ensure flawless merchandising and inventory presentation.

The role emphasizes customer service excellence, collaboration with the Department Manager, and driving volume in a fast-paced retail environment. A high school diploma is preferred.