Assistant Banquet Manager

Atrium Hospitality LP; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Banquet Manager to ensure exceptional guest experiences at a vibrant hotel. This role involves supervising and training staff, coordinating events, and maintaining high standards of service. With opportunities for career growth and a supportive team culture, this position promises a rewarding and engaging work environment. Join a community where every day is a celebration and make a meaningful impact while enjoying comprehensive benefits and perks that fit your lifestyle.

Benefits

Free Lunch

401(k) Plan with Company Match

Comprehensive Health Coverage

Paid Time Off & Vacation

Tuition Reimbursement

Monthly Employee Socials

Discounted Rates at Atrium Properties

Gym Membership Discounts

DailyPay Option

Merit Increases

Qualifications

• Prior leadership and/or supervisory experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure excellent banquet experience for guests.
• Supervise and train banquet staff effectively.
• Coordinate with vendors and manage event logistics.

Skills

Leadership

Customer Service

Organizational Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

Hotel:

Springfield University Plaza

333 John Q. Hammons Pkwy

Springfield, MO 65806

Assistant Banquet Manager

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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University Plaza in Springfield, Missouri is on the lookout for a dynamic individual to join our team! With 267 beautifully appointed rooms, a whopping 46,059 sq. ft. of flexible event space, the EXPO center has an additional 112,000 square feet with a location that's the heartbeat of Springfield's vibrant scene, this isn't just a job - it's an experience! Imagine being part of a place where every day feels like a celebration, surrounded by a community that's as lively as the events we host! If you're ready to bring your passion and energy to the heart of the action, then University Plaza is the place to be. Let's make every moment count - apply now and let the adventure begin!

Benefits:

• Free Lunch!
• Monthly employee socials to honor all anniversaries, birthdays, employee of the month and manager of the quarter recognition.
• Positive team culture and opportunity for advancement.
• Monthly coffee with the GM - free beverage item from café provided.
• Discounted rates at Atrium properties.
• Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few.
• Conveniently located close to downtown Springfield and Missouri State University.

Pay: $19.25 - 22.72

Primary Purpose:
The primary purpose of the Assistant Banquet Manager is to ensure that guests have an excellent banquet experience while assisting with hiring, training and directing the banquet staff to ensure successful events.

Work Performed:

The Assistant Banquet Manager will be tasked with the following duties, responsibilities, and assignments:

• Executes Banquet Event Orders for business meetings and social events;
• Responsible for all aspects for each function including, coordinating with vendors and other departments;
• Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules;
• Supervise the banquet staff by ensuring opening and closing side work is completed;
• Assist the Banquet Manager with hiring, training, and directing banquet staff;
• Communicate with the guest contact person for needs, acknowledge and respond to requests;
• Lead the departments’ premeal meetings;
• Monitor and maintain cleanliness, sanitation, and organization of banquet spaces;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions;
• Support other departments as needed based on business demands;
• Deputize in the absence of the Banquet Manager; and

Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Prior leadership and/or supervisory experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbs occasionally. Able to stand and/or walk for the duration of a scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events

Excellent verbal and written communication skills

Competencies:

(38) Organization

Can marshal resources (people, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently. Arranges information in a useful manner.

(15) Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

(21) Managing Diversity

Treats reports equitably; acts fairly; has candid discussions; doesn’t have a hidden agenda; doesn’t give preferential treatment.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy